The customer service I received today was above and beyond. She called the insurance company (Asurion, total scam btw, zero stars for Asurion) handled the long call and did what she could to help. Best service I've received at any cricket.
June 2023
Don't waste your time and money and don't come to this placeIt's impossible get a phone or upgrade at least you get a $500 dollar phone
July 2022
The lady was very nice and very professional and very very helpful. She didn't act like some do as if they don't want to do their job.I go there because that store is helpful.