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May 2024 by Frank Ragsdale
Horrible, horrible, horrible telephone service! The phone rings and rings with no answer, then, disconnects. I try again… this time, it allowed me to press, 3, for a representative. Then, disconnected. The last time it sent me to voicemail system. I pressed 4, for a directory of extensions… then, disconnected once again. I would NOT put my trust in this bank!!!
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October 2021 by Madison Mathis
I’m trying to be understanding since we switched from bbva to pnc, but I’ve been calling for hours since this morning and I can’t get in contact with anyone. Sometimes it rings, I’ll be on hold and then it hangs up after 7 minutes. At one point someone picked the phone up and then put me on hold again. Sometimes it doesn’t even ring and says it’s busy. I’ve even tried the branch in Beaumont since I have questions that need to be answered. If this is how it’s going to be from here on out, I’m switching banks because this is frustratingly annoying.
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June 2021 by Marie Klodzinski
I have called at least 10 times to the Lumberton branch- No one ever answers the phone. No way to leave a message either!!! Ridiculous !!!
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June 2021 by Alford Mcshan
Thay are Rude and slow and aren't professional
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October 2020 by Nunya Business
Lumberton branch is so slow at taking deposits through the drive thru! It takes forever just to complete a straight forward transaction!
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June 2020 by Jeremiah Carter
They were extremely rude! All my fiancé was trying to do was get change and they made it harder than it needed to be
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June 2020 by Aaron Pope
Great place to bank
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March 2017 by John Parker
I like the people. Convenient. Easy I. And out
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December 2016 by Robin Mires
I love everything about this place except that they close at 5:00 Monday-Thursday. It would be ok if at least the drive-thru stayed open later than 5:00. Other that that I would have given 5 stars.
