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August 2024 by christy bogs
My husband purchased the Royal package Spa Day for me and it was the best experience and spa day! SO RELAXING, all staff was professional and kind, clean salon, owner is super friendly and fun. I was offered water throughout the day and a free salad at the end of the sessions. My experience was a 10/10. Thanks guys, I left feeling absolutely amazing
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April 2024 by Fefedfaerie Sterling
I made 2 appointments about 2 weeks ago for 2 Royal Spa Packages (massage, facial, mani and pedi) for my husband and myself. We arrived on time at 9 am and was in desperate need of all the services mentioned above.
Idk exactly what happened nor do I care but my husband went back for a massage and I had to wait. This was also suppose to be a couples massage. I sat the ENTIRE TIME he was in his massage. They never once offered me even a water!! When his massage was done we left they were like don't you wanna do the facials? No we don't!
We are done thank you. We drove an hour for these appts. We will never return. My husband who has cancer just wanted some down time for the both of us and we got screwed over. Full price had to be paid for the massage which was good per my husband. But ya'll not even a WATER! We will not be back. No discount for another day nothing. So incredibly unprofessional!!!
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March 2024 by Richelle Welch
This was my first visit and first massage. Made an appointment over the phone with no difficulty. Straightforward info about process and pricing. The experience was wonderful and had me check off my self care for the month. I went with a friend and she said it was worth a repeat as well.
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March 2024 by Michael Wachel
I bought my wife a whole day at the spa, which included a massage. Overall the day went well, except for the massage. My wife chose the "quiet" massage so she could just relax. The lady giving the massage proceeded to complain about everything for the entire time. She talked about how she hates Lufkin and the drivers don't know how to merge, especially the "straight, white, men drivers". She apparently thinks that southern accent makes people sound stupid so she tries really hard to get rid of hers? This went on for the entire time. Needless to say my wife was not impressed.
In what world would someone think this unprofessional and hateful behavior is acceptable at a day spa for relaxing. Everyone is entitled to their opinions and views but keep them to yourself when you're supposed to be in a professional environment.
I didn't want to post a review before trying to resolve the issue with the owner. I called to talk to her and was told that she was gone for the day and would get in contact with me. Two business days later....nothing.
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February 2024 by Michael W.
I bought my wife a whole day at the spa, which included a massage. Overall the day went well, except for the massage. My wife chose the "quiet" massage so she could just relax. The lady giving the massage proceeded to complain about everything for the entire time. She talked about how she hates Lufkin and the drivers don't know how to merge, especially the "straight, white, men drivers". She apparently thinks that southern accent makes people sound stupid so she tries really hard to get rid of hers? This went on for the entire time. Needless to say my wife was not impressed. In what world would someone think this unprofessional and hateful behavior is acceptable at a day spa for relaxing. Everyone is entitled to their opinions and views but keep them to yourself when you're supposed to be in a professional environment. I didn't want to post a review before trying to resolve the issue with the owner. I called to talk to her and was told that she was gone for the day and would get in contact with me. Two business days later....nothing.
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February 2024 by Kairi Sofia
Stephanie Smith did the best job on my hair I’ve ever had done. She was nice and let me talk as much as I wanted. If I could give her an 11/10 I would. Thank you!!
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February 2024 by Stephanie F.
Jadie is the best massage therapist! She knows what she's doing! She's helped me with scar tissue! I always leave feeling good and never in pain! She's the best!
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October 2023 by Edina Stephens
I absolutely love everything about Maricela's from the staff to the building. Poy was my massage therapist and this was absolutely the best massage I ever had.Services: Pedicure
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August 2023 by Chisa C
Best place in lufkin that treats you with respect and care!
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August 2023 by david fleming
Wife loved it!
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August 2023 by Jessica Shelly
Amazing I love everything from the eyebrow waxes to the deep masages
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August 2023 by I Am Mirage
They don't know how to do an inverted Bob correctly. I wanted a bubble in the back and they cut straight in the back. No dimention or layers.
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August 2023 by enrique garcia
Great service
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June 2023 by Charles Adamcryk
I booked a spa day for my wife for Mother’s Day. She had never been so I thought this would be a great experience. She hurt for the next 4 days and could barely move. She told the lady repeatedly to ease up on the pressure. She said the woman never did listen to her and would only say well I’ve gotta get these “adhesions”. Far as the mani/pedi it was a waist of $$ soon as she got in the car she showed me her nails where they were already chipped. For a place you hear so much about on the radio it was a joke. The worse first massage experience my wife said. Take your money else where because it completely ruined the Mother’s Day experience.Services: Manicure
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June 2023 by Aster Real
Amazing place to get a Spa and overall the service and the infrastructure is outstanding 10/10?
