Loving Honda in Lufkin, Texas, is known for its excellent customer service and wide selection of vehicles. The dealership offers a large and varied inventory of new Hondas, certified pre-owned Hondas, and used cars, trucks, and SUVs from other reputable brands. Customers appreciate the friendly and helpful staff who go the extra mile to ensure a positive experience, whether buying a vehicle or getting maintenance done. Many reviews highlight the dealership’s honesty, with techs and service advisors providing trustworthy information and fair pricing. For routine maintenance like oil changes, customers note the thoroughness of the service, including bumper-to-bumper checks and the use of coupons to save money. The service team is praised for being understanding, especially in situations where customers or their family members are upset, and for making clients feel valued and appreciated. The sales process is described as smooth and enjoyable, with many customers expressing satisfaction with their vehicle purchases, including recent buyers of Honda Pilots and other models. Overall, Loving Honda stands out as a dealership that cares about its customers, offers honest service, and provides a positive experience from test drive to purchase and maintenance. It’s a trusted place for buying and servicing Honda vehicles in the Lufkin area.
Good customer service, was here getting vehicle serviced.
September 2023
Great service. I know enough about vehicles to know when they are lying to me, and they were the most honest techs I have met. They were short handed that day and I was offered a discount for my time without even asking!Service Advisor Chris is great! Thank you again Chris for your great customer service!
September 2023
Had an amazing experience with Roberto at Loving Honda!!! Love my 2020 Camry!