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March 2023 by Google user
Very bad experience..unprofessional and don't know what they are doing...had to wait for 20 minutes inspite of appointment and then she didn't cut my hair properly and didn't set after the cut..looks like she was in rush or didn't get proper training. Eyebrow wax was torture..two people have to get on to finish waxing which made my eyebrows swollen..
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March 2023 by Meera Pillai
Very bad experience..unprofessional and don't know what they are doing...had to wait for 20 minutes inspite of appointment and then she didn't cut my hair properly and didn't set after the cut..looks like she was in rush or didn't get proper training. Eyebrow wax was torture..two people have to get on to finish waxing which made my eyebrows swollen..
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September 2022 by Rhonda Bolton-Cartwright
Staff very friendly and knowledgeable about hair, but salon not equipped for African American hair. Stylist had a hard time matching my hair color.
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June 2022 by Katlin Shawyer
Had an order placed on the 16th of may was told it would be in buy June 1st and wasn’t so now waiting on a refund and getting the run around about it also this is the first time we have used JCPenney for anything and will be our last time!!!!!
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December 2021 by Marley Hamilton
Amazing people who will talk to you while they cut your hair and do a wonderful job at Cutting it and styling it correctly
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November 2021 by Cindy Giamalva
Wife went in, with clean wet hair (as always), for trim only. Usually charged $18...was charged $32 today, but didn't realize it til she got home \u0026 double checked bank. Salon just lost not only her business..but mine as well. Feel very betrayed..been using same stylist for over 3 years
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August 2021 by Sasha Gonzales
It had been so long since I'd done anything to my hair so I went in for a change of style. I've been using this salon since I was 13 and I've always come out happy. My most recent trip was a trim, fixing the style, adding some layers, adding highlights and toning. My stylist was very kind and communicative about the whole process. One section lifted a little more than I had wanted and she took the extra time to fix that one strand for me. Very happy with their service, always.Service: Haircut
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May 2021 by Kenneth Hollis
Have always received a quality hair cut.
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February 2021 by Dana Jones
Maria did an excellent job on my hair, and took me as a walk in with no problem!!!
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November 2020 by Cindy G Scott
Wife went in, with clean wet hair (as always), for trim only. Usually charged $18...was charged $32 today, but didn't realize it til she got home & double checked bank. Salon just lost not only her business..but mine as well. Feel very betrayed..been using same stylist for over 3 years
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January 2020 by Missy Ogden
Tameka, one of the stylist, did an awesome job on my mom and both of my grandsons! All 3 were thrilled with their new do!
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December 2019 by shanna lynch
Well this place I was very disappointed with. A young girl cut my hair and the only thing she was suppose to do was just rough up the cut i had already and nake it a lil messier. Instead she just kept cutting and cutting and cutting until finally i had to say something cuz I wasnt going to have any hair left. She was never even suppose to take off any of my length but when I left there the longest hair I had barely goes past my ears. This is the shortest hair cut I've ever had in my life. I absolutely hate it too. I will not be going back to this place ever again. And I definitely wouldn't recommend them to anyone.
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December 2019 by Sherry Costanza
My hair looks absolutely amazing Meca is amazing so helpful and all around fantastic cosmetologist I will recommend her to everyone. Love my hair
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April 2019 by Tammy Aden Price
Our Associates are focused on providing up close and personal attention and to ensure that your truly getting your “Penneys Worth."
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February 2019 by Carla Phipps
GREAT STYLE AND HAIRCUTS FROM FREIDA HARRIS. BEEN USING HER FOR OVER 10 YEARS.