“SHOUT OUT TO Mr. Dan!!! I called Tractor Supply and talked to Mr Dan and explained to him what happened to our zero turn and he said bring it in and he will help us get the belt back on the mower. Brought it in and Mr Dan got right to it and got it fixed!!! Thank you so very much for AWESOME Customer SERVICE!!!!”
“Came in store asked for help! Encountered the manager Theron ONE WORD RUDE! I was ready to turn around and leave for Home Depot and Tulia ? Came up SHE SAVED THE DAY!
Someone needs to give Theron the manager a lesson or 2 in customer service! Very arrogant! Told me if I needed an electrician I needed to ho somewhere else! Got in my space and said very brisket said " hey wait a minute you listen" I hope to NEVER encounter him again!
Hoping corporate sees this!”
“Ms. Emily in Customer Service is a ROCK STAR!!! I've had different issues come up through different processes whether with pricing, purchasing, and returns and anytime I call Customer Service I hope she's the one who picks up the phone! If you are having issues or anything not go the way it should, GO to Emily in Customer Service and you'll be taken care of swiftly and with Excellence!”