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May 2023 by Kathy Koziey
Had arranged for them to come and give an estimate, they called with in an hour of when they were to arrive to cancel and reschedule, after the second time I just told them not to bother.
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April 2022 by Tommy Seymore
This store is a piece of crap nobody to help They can’t do nothing don’t know how to do nothing and won’t do nothing
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December 2021 by Joshua Glover
I was overcharged.51 cents and customer service and the manager with the backwards baseball cap acted like I was trying to rob them for only wanting to pay what items in the store were marked on the shelves then they pretended like they couldn’t figure out how to do the refund. I ended up returning everything I purchased, went home cancelled our Home Depot credit card, and I will never shop here again. There’s a lowes just a few hundred feet from here, that’s where I will go from now on.
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October 2021 by Melanie Mayhugh Smith
The majority of the staff are LAZY and it takes forever to be helped.
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September 2021 by Dee W.
Amazing customer service. Michael Smith helped me with shopping with my entire list including helping pick up 5 pieces of plywood, 8 pieces of 2 x 10 x 8 lumber and other odds and ends. My husband sent me with a list and Michael was really helpful. Jace helped me load everything in my truck. Really nice staff.
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May 2021 by EL Valdez
This Home Depot store has long time associates who are friendly and helpful. Thank you!
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May 2021 by Jeff Wilson
Bought a Samsung refrigerator from this store and it’s a piece of junk. I have had ice maker problems onthru the door and one in the freezer, Home Depot knowingly sold me a refrigerator that has had these problems for years, I can’t get Samsung to do anything, I will never buy another Samsung product and will never spend another dime at a Home Depot!
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April 2021 by rose littlefield 3206
No one will answer the phone
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April 2021 by James S.
The short version is shop at Conns instead. Biggest pain in my ass in a long time. Apparently the warehouse is unable to deliver to recent residential developments because Google doesn't recognize the address yet. Spent $1800 on a washer/dryer set and was told it wouldn't be a problem because the driver would call and confirm how to get there. Nope. Instead we called him to give directions and said he didn't need our directions and new where he was going before abruptly hanging up on us. Guess who didn't show up over an hour later? If you guessed the the know it all, you'd be correct. He showed up at the wrong address and said we weren't there. So he's also a liar. The warehouse gave us the run around and basically told us they couldn't deliver it because our address didn't exist and the other address wasn't the the right address. So I paid $1800 to be given a headache. We just moved, and spent an extra week with dirty clothes. Had to buy a whole weeks worth of clothes before finally going to Conns and getting taken care of. I'm just glad we got our money back. Never again.
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July 2020 by Stephen Shoemake Jr
Found what we needed.
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June 2020 by Judy Jennings Thompson
I would like to recognize Luke in the garden center. We purchased a Cub Cadet yesterday and he was very helpful and polite. Also Jennifer H. at the service desk was very friendly and helpful. The other Jennifer seemed rude and not friendly so I was glad that she turned our purchase over to Jennifer H. Thanks Home Depot for providing some nice sells people!
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May 2020 by Malena Grohman
the lady name Karen the checker needs some customer service classes never spoke never said thanks not a word
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May 2020 by rose littlefield
No one will answer the phone
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April 2020 by Jeannine Higgs
We were buying appliances for our new house. The lady in that department deserves a huge raise!!!! She was the most helpful, kindest sales person I've ever dealt with. Her name is Donna. She's awesome!!!
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February 2020 by Mika Hubbard
Customer service is lacking. They are not willing to work with the customer to make their mistakes right. On top of that, the woman we spoke to was rude and condescending. We will not be going back.
