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“The people are very nice and helpful. It's a tools wonderland. The one in baytown seems to be the best in my area. They even had an anvil. Lots of different tools. I enjoyed the prices. Especially if it's a one time project with a budget.”
“Great place to get your mobile home stuff. Absolutely love the folks, who will bend over backwards to help you get what you need. Will drive to Lufkin TX anytime for parts. Very reasonably priced too.”
“This place has any tool you could possibly need. And the staff are top of the line also. The tool I needed is not easy to get,but they had it, and the adapter to make it work. If I need anything in a tool I know where I can get it. Thanks Cindy, you are tops in my book. Steve Escher”
“This is my second time coming here to delivery supplies for them , this is the tape of dedicated router a driver wish to have every single time the minute you enter the lot is nothing but friendly stuff from the outside stuff to inside stuff very helpful , polite and friendly, you feel like coming here every day to deliver supplies 3.5 hours drive I do it every day without thinking about it, keep up the good work :)).”
“Ms. Emily in Customer Service is a ROCK STAR!!! I've had different issues come up through different processes whether with pricing, purchasing, and returns and anytime I call Customer Service I hope she's the one who picks up the phone! If you are having issues or anything not go the way it should, GO to Emily in Customer Service and you'll be taken care of swiftly and with Excellence!”
“SHOUT OUT TO Mr. Dan!!! I called Tractor Supply and talked to Mr Dan and explained to him what happened to our zero turn and he said bring it in and he will help us get the belt back on the mower. Brought it in and Mr Dan got right to it and got it fixed!!! Thank you so very much for AWESOME Customer SERVICE!!!!”
“Came in store asked for help! Encountered the manager Theron ONE WORD RUDE! I was ready to turn around and leave for Home Depot and Tulia ? Came up SHE SAVED THE DAY!
Someone needs to give Theron the manager a lesson or 2 in customer service! Very arrogant! Told me if I needed an electrician I needed to ho somewhere else! Got in my space and said very brisket said " hey wait a minute you listen" I hope to NEVER encounter him again!
Hoping corporate sees this!”
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“What they lack in selection, they more than make up for in customer service. There's a reason this store is still going strong despite there being a home depot and lowes a few miles down the road.”