“Came in before Christmas to get some guitar strings and accessories for my boys and the staff were super helpful and friendly. They also install home generator systems, which intrigued my husband and I. With all the power outages we get living in the woods, these systems sound amazing! And the guys answered all our questions.”
10AM - 7PM
103 N Brentwood Dr #700, Lufkin“Amy was super helpful and patient trying to explain things to my dad whenever he was trying to add a hotspot onto his account. Amy is hands down one of the main reasons, my dad is still with cricket! Always looks forward to paying his bill in store with her.Friendly and amazing service! :)”
8AM - 10PM
4200 S Medford Dr, Lufkin“Good store, clean, and good staff. Went in for collectibles but like many such stores, they have trouble getting shelves stocked as many items are either old or have not been restocked in months...these are items that they used to have and kept stocked. Don't go back as often due to that, check every two weeks with little change. Not sure if it's due to shipping, employee situation, or both but it gets aggravating as a collector. Maybe soon they'll get it together.”
“This place is amazing with wonderful caring people. They repaired my phone for me and were very easy to work with. They went above and beyond for me. I highly recommend for your cell phone needs.”
“Switching carriers and getting new phones can be extremely stressful. I was extremely impressed with Tmobile sales team in Lufkin. Ryan explained each plan and the different benefits with each plan and helped us find the perfect one for us! I was a little discouraged when I couldn't get the phone I wanted but he quickly came up with a solution that worked with my needs. He was friendly, fast and patient while also training another sales associate. I'm so happy we made the switch! This is the company to be with!”
“Great customer service. Shout out to the area manager Grace she really went above and beyond to help answer all my questions regarding service with Cricket. I have never been to a company where the employees care so much about their customers.”
“The store manager spent almost 2 hours with my wife and I to give us the best service and most affordable price for our budget. He went above and beyond and kept his word. Definitely 5 star service!”
10AM - 6PM
202 N Timberland Dr, Lufkin“The delivery driver Isaiah is amazing .. very positive energy we had a great laugh while he was bringing in our washer .. thumbs up he needs a raise this the second time he’s came and has always had great spirits and keeps a smile on his face”
“Gentleman did a great job. Took his time, spoke English, explained what I should and should not do on each appliance. He knew his stuff! He cleaned up and when he left every think was working great!”