-
June 2023 by Julie Lewis
Great tech support
-
September 2022 by Julie p
Best place and reasonably priced. Stuff from last a long time. I would recommend them to friends and family.
-
June 2022 by Jatore Burleson
I get all my repairs here because of fair price with lifetime warranty and low prices for my cases ect
-
March 2022 by Kat Reep
This place is amazing with wonderful caring people. They repaired my phone for me and were very easy to work with. They went above and beyond for me. I highly recommend for your cell phone needs.
-
December 2021 by SH Musgrave
I really enjoy my tablet but there are a few things I don't know how use. I got help Pronto! It was made to seem to be so easy. I am glad the shop is nearby. I'm sure I will ask questions in the future.
-
November 2021 by Bernard Reed
I'm pleased with the service for my daughter's tablet. 1st Street Wireless knew exactly what was needed. Thank you so much because I did not want to drive to Houston. Hometown service and great value.
-
August 2021 by Wesley Reynolds
Not very satisfied
-
May 2021 by Tiffany Williams
The owner was awesome
-
April 2021 by Clinton Dudley
A nice place for phone repairs
-
January 2021 by Lissa S W
I dropped off an ipad to have the screen replaced and a laptop that I had only had for a little over 6 months to see if they could reset the bios password that I somehow managed to lock. It took them 2 weeks to replace the ipad screen. That as soon as I got home discovered was not even glued down on the top half at all. The home button would only work if you pressed firmly on it. So I had to drop it back off and wait almost another week before getting a call to pick it up. Have not had any more issues with the ipad gladly. Now as far as the laptop they said the hard drive needed replaced. I was pretty certain that the hard drive was not damaged, but figured they knew more about it than I did so I agreed to buying a new hard drive from them as well as they install. A month and half later I get a call from them saying they were not able to fix it that my perfectly fine orginal hard drive was reinstalled and I could drive back to Lufkin pay $30 for their time and pick it up. I told them I would be to get it the next time I was in Lufkin. This all happened around the beginning of this covid pandemic. As some of the stay home orders were being lifted I called to see about picking it up and was told it was thrown away. That they assumed I didnt want it because I had not picked it up. I never agreed nor was I even informed that would be what would happen if it wasnt picked up within 30 days. I told them that them just throwing away my property is not acceptable that I never was informed or agreed to. She said she was going to look for it that it may possibly still be there that she was gonna look and call me back. Well that was 4 days ago and I still have not heard from them. Very unprofessional and I would not recommend them.
-
September 2020 by Debbie Pennington
Very knowledgeable, professional and friendly. They have great prices on phones, a wide variety of of phone cases and accessories and are top notch on phone repairs. I really love their services and suggest them above all other wireless stores in our area!
-
September 2020 by Alfred Harrison
I'm with boost mobile but they still give me great technical support when boost won't.
-
September 2020 by Joahua Johnson
Thanks for your customer service. I'm a student and I needed windows 10 for remote classes and your service was fast and excellent.
-
August 2020 by Yesenia 69
Excellent service
-
May 2020 by Melissa S. Wade
I dropped off an ipad to have the screen replaced and a laptop that I had only had for a little over 6 months to see if they could reset the bios password that I somehow managed to lock. It took them 2 weeks to replace the ipad screen. That as soon as I got home discovered was not even glued down on the top half at all. The home button would only work if you pressed firmly on it. So I had to drop it back off and wait almost another week before getting a call to pick it up. Have not had any more issues with the ipad gladly. Now as far as the laptop they said the hard drive needed replaced. I was pretty certain that the hard drive was not damaged, but figured they knew more about it than I did so I agreed to buying a new hard drive from them as well as they install. A month and half later I get a call from them saying they were not able to fix it that my perfectly fine orginal hard drive was reinstalled and I could drive back to Lufkin pay $30 for their time and pick it up. I told them I would be to get it the next time I was in Lufkin. This all happened around the beginning of this covid pandemic. As some of the stay home orders were being lifted I called to see about picking it up and was told it was thrown away. That they assumed I didnt want it because I had not picked it up. I never agreed nor was I even informed that would be what would happen if it wasnt picked up within 30 days. I told them that them just throwing away my property is not acceptable that I never was informed or agreed to. She said she was going to look for it that it may possibly still be there that she was gonna look and call me back. Well that was 4 days ago and I still have not heard from them. Very unprofessional and I would not recommend them.
