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March 2024 by Emily H.
I like shopping here and I came with a family member and when the lady was checking receipts my fam member said check the receipt and I understood it perfectly fine and then she proceeded to mocked him and said "hahaha I thought he said chicken". I find this racist behavior disgusting and truly unacceptable.
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March 2021 by Alicia L.
It's a white male that works in loss prevention; he usually he wears a red hat and red hoodie. He typically waits for African Americans to enter the store and then he follows them through out the store. He once did this to me and my two sons while we were shopping for toys. We had no peace while shopping simply because we are African Americans. I later recorded him following other African Americans around the store. Racists workers are the worst.
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December 2020 by Micalla H.
The online pickup I did wasn't the best first experience I had. I went inside to get my order from their tower. After putting in my order number and being notified they were coming I waited like 15 minutes with another person waiting as well. The other person had to go over and ask if anyone was getting out orders. Apparently the person who was supposed to be there at the tower just wasn't? The lady working at customer service eventually came over to help us, but as she was she was telling another coworker where she needed him...while she was trying to help us. We'd been waiting for a while too! She then had us walk with her from the tower to a door near the pharmacy. When she could have just gotten it and walked back over to us instead of us walking with her. Not sure I'll be doing this again, it wasn't very organized and the workers didn't seem to care too much for service.
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September 2020 by Melinda S.
It's my favorite Walmart. It's remote, well maintained and the area is safe and quiet. I do pick up groceries more than in store shopping. I stay super frustrated with getting home with broken eggs, the wrong canned items, and groceries I didn't order. I've tried calling the store numerous time to get it fixed but the phone conveniently rings forever. I don't try anymore.Five Stars because it means that much to me to order a weeks worth of groceries online, and I can go bare foot in my Pjs to pick them up, with my dog in my lap, and get a Starbucks on the way home. 100% worth whatever headaches I have to go through, lol.
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January 2020 by Kelly B.
Always go to this walmart and never had an issue. Today I received poor customer service, I work in the hospitality industry and know how to treat people and how people should be treated. Some people need a little more training in handling situations . I went to get school supplies for my little sister however one of the supplies that was asked for was fine tip sharpies. When we went to self checkout the machine said we needed a employee assistance my sister and I were confused. Oumar came and looked at us and said both of you are under 18 you can't buy sharpies, assuming both our ages....I told him I was 20 and I'm purchasing the items. He said he needed to see both of our ID's and I told him I'll show him mine but my little sister is in school she doesn't carry an ID with her. He was giving us a hard time in till he finally just said we needed to talk to the manager I told him fine call the manager over. She came over and asked what the issue was and I told her he wasn't letting us buy sharpies she continued to say that we had to be 18 to buy them,again assuming my age....I showed her my ID showing that I'm 20 and I was finally able to purchase my sharpies. This should not have took so long. Both the employee and the manager handled this situation poorly.
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July 2019 by Amanda J.
Don't get me wrong I like Walmart I have no problem with this location its self, but today me and my friend were walking out after getting stuff for her room and this young lady that scans items stopped us. Let me add we didn't go through any self checkout, all of our stuff was taken care of by the cashier. The cashier didn't put one of the items in the bag (a trash can). As we were leaving she was starring at us and yells hey! Then said I need to search your cart. I was fine with that although everyone else had things in their cart that were of more quantity. Then we asked nicely what the reason was behind this and she explained it was an unbagged item that she needed to check. So she scanned those up to make sure we bought them and then proceeded to slowly scan the items that had been bagged. Long story short, me and my friend felt kind of singled out in this situation, we were made to look like thieves. I understand the policies but it just felt personal. But hey now I know to make sure to tell the cashier to bag all my items so I can leave!
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June 2019 by Play G.
I don't know why I keep coming to this location. They are always out of... everything. They're always saying it's coming in, and then since they're always out it seems like it never is. I always wind up in here late at night because there are less people wandering the aisle, but it seems like it's because everyone is always at the front waiting in line for the one register that is open. Everyone is helpful which is probably why I still come here. Andrea is one of my favorite lines to get in at the register...if it's open. She's always so bubbly!
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February 2019 by Felicia L.
I'm more of a Target person but I do go to Wal-Mart from time to time. I like this Wal-Mart location because its super huge and it's clean. I often come here to buy household supplies which is usually cheaper and has more variety than Target. There's also a huge food section here so I usually get some essentials here as well, such as condiments, drinks, flour/sugar, etc. They also sell Totino's pizza here, including the weird flavors that I usually don't see in other stores (mac and cheese pizza, anyone?) Overall, it's almost like any Wal-Mart but it is pretty nice as its super huge and clean! Not crowded either. There are a few stores nearby, like Kwik Car, Starbucks, and Bank of America.
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September 2018 by Crystal H.
I like this store. I pick up most of my groceries from here. Staff is courteous and helpful. In fact I have never met anyone rude or unhelpful. The reason I give three stars instead of five is their online ordering of items available in the store is not up to par. (Not groceries) I order something. It says it is in stock and I can pick up when ready. If I order at 10:00 AM and they supposedly have it in the store, I may or may not get notice it is ready that day. It might even be the next day or not at all. What is the problem here? By the time they get around to pulling my order they may have sold out but my money is already spent. Target gets it right. I place an order for pickup during store hours and 95% of the time it is pulled within the hour. Usually it is pulled in 10 minutes or less. Am I here to diss WM? No I just want the system to work like it is supposed to.
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August 2018 by Michelle N.
WTH!! I was buying $2,000 in Money Orders & they asked for my DL. NO OTHER WALMART IN DFW ASKS FOR THIS but I needed the money orders so I gave it to him. But then he asked for my SOCIAL SECURITY #!! That's where I draw the line! I said no way. Seemed like he either entered the wrong amount or he is doing a credit card application. Sounded like he was just trying to defraud me. I walked away. No way they need all that for a money order. I know people that work at Walmart and I will have to bring it up with management or the district manager because Christian was asking for too much personal information. Thanks for wasting my time!
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June 2018 by Ashley G.
Im here at least three times a week and over time I have become a PRO at self checkout. Plan on waiting in line FOR FREAKING EVER if you want the slowest cashier in the world to bag your stuff Besides that, employees are kind, especially the old man at the front that greets people...oh, and the store is always clean!
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January 2018 by Guy H.
As y'all know, in the past I've given this store high marks. That changes today. I just had a few items and headed to the 20 items or less check out. In front of me was a lady with literally an overflowing basket of 100 plus items. The cashier said nothing! I called another checker over to ask if she would like to call a manager to help this situation. She said they were not allowed to refuse a customer. I said I'm not suggesting that but since this is a teasing store I thought you might want someone to see and analyze this. Again she repeated the same. I was disappointed she didn't call a manager as I requested. On top of that I was inconvenienced. They may have lost a good customer.