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“Victor was my sales person, he was very personable, helpful and wasn't pushy to make a sale. He let me test drive different cars and did no hover over me. I walk around and check everything make sure I was happy with my choice I felt that I could trust G&R to buy a car from them.”
“Once again O’Reilly shows why I will always use them over any other store. We had an emergency but was able to make to an O’Reilly shop well away from our home today. Bennett was who helped us and he was absolutely amazing! He went above and beyond to try and help. He never pressured me towards one option and provided all available options and price ranges. Truly an example of why O’Reillys will always be my go to for car supplies and help.”
“First visit here, already love it! Friendly staff, quick service, and reasonable prices for parts! They replaced my brake light in less than 5 mins, highly recommend them.
Went to an auto shop down the street at first and they told me ONE HOUR for something as simple as a brake light replacement.
Thank You Oreillys!! You guys are ROCKSTARS!”
“Great service. Staff were very knowledgeable on the fit-form-function for a replacement battery needed for a garage door opener. Product was in stock. Simple order-to-pickup via web.”
“Went to get a key fob for my RAV4 and was immediately assisted by Roger , Gilbert and a lady associate. They all went above and beyond first fob would not recognize my vehicle so she drove in traffic from Garland to Rockwall to get an OEM fob. . This is no easy feat on a Friday after 4 pm. IYKYK. But came back after a good wait Roger also found that my exactly 6 month old car battery had also gone bad. Got my fob, excellent service and was able to go and get my car battery done all in same day. Thanks so much I saved money purchasing the fob here and it was a $200 savings from dealership prices. Will definitely return.”
“Wonderful experience. RainEx windshield wipers' quality was beyond real. No streaks at all.
On top of that, Earl offered me a tailored experience as a customer which I deeply appreciate! Long live O'Reilly!”
“Jake asisted me from the moment i called before I came.. answered all my questions... put up with my wittiness and craziness while he was servicing my battery issues.. It was like I was at my friends instead of an actual business. He knows so much and is gave amazing customer service.. I WILL ONLY GO TO THIS SPECIFIC O'REILLYS FOR ANY NEEDS FROM NOW ON!!! Thanks again!!!”
“Gentleman who i didn’t get his name was extremely helpful and kind to me. Helped change a bmw lightbulb with no hesitation where anywhere else they refuse simply because of the make. Thank you sir!”
“Excellent place to buy cars, I recommend it, 5 stars are few for the service and the kindness and transparency with which they help you. Thank you, Mr. Victor, for your attention!!!”
“I just want to say that every time I come in to O'Reilly's I get the best service from the assistant manager Jose and the others and I will always come back to this store and and have Jose help me with what I need for my truck thank you Jose for being the best assistant manager”
“I was at your Richardson Store. I called a young man named Daniel about a concern I had with a rock hitting my windshield. He said “come in and I will show you a kit that we have and help you.” He was so friendly and kind. We drove to the store and he walked me through the steps of what to do then he came out to my car and took a look at the area in question. He said I should worry about those because they were so tiny and hadn’t spidered out like others he showed me near by. I found his his service, friendliness, and honest absolutely amazing and outstanding. I believe he he is the Assistant Manager. Well done Daniel! Thank you. I will be a customer for life after todays experience.”
“Needed to replace windshield wipers. Henry helped me find a pair within my budget, and installed them even though it was raining outside. Overall great experience. and would come back should I need to buy parts for my car.”
“My check engine light came on, so I stopped by for the free diagnostic. The lady behind the counter was quick to assist and even handed me a print out of the results.”
“Mary was an absolute rockstar. Kind, quick, and very helpful. She installed my battery for me without hesitation and saved my evening. It’s people like her who go above and beyond that make a difference in people’s day.”
“I would just like to say thank you so much ASHLEY you have been a life saver she went above and beyond to help with my radiator and me and my family appreciate the time you took to help . -Darryl”
“Camden helped us when picking up a battery and bringing in the old one. He got us all taken care of quickly and credited back for the core charge. He was very friendly and nice to deal with.”
“Matthew was the biggest help ever!! I've frequented this location MANY times and I've never had an issue. The store is clean and organized and the Customer service is always 10/10.”
“Was looking up the store hours and was surprised by so many 1 star reviews. I shop at this location about every 3 months and the younger guys are often less attentive. But there is still usually less of a wait here compared to most places.”
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“Kirby was knowledgeable and helpful! Replaced and installed my battery even though he could have sent me to a mechanic. Love having this shop in our neighborhood and everytime I go in everyone is super friendly and helpful.”