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“I have been a customer for about 10 years but nobody has come to level of customer service like Laurel, spelling?, Her professionalism and friendlyness exceeded expectations. She makes me want to be a customer for another 10 years.”
“I had a fantastic experience with location. The customer service was exceptional, with knowledgeable and friendly staff who were eager to assist me with all my banking needs. Their online banking platform is user-friendly and convenient, making managing my finances a breeze.”
“It is always a pleasure conducting business at this bank . The staff are always helpful, friendly, and professional. They really get to know you and treat you like a close friend or family member....especially Miss Anna, she goes above and beyond to assist you with your needs or will find another resource if needed. It is always wonderful to see her beautiful smiling face!”
“It is such a breath of fresh air to do business with an institution that you can pick up the phone and talk to a human being. As a business owner, it amazes me how disconnected the rest of the banking industry has become. Thank you, Brian Dale, and the rest of the team at CBTX for being there!”
“I have my personal banking accounts at Inwood National Bank in Wylie and couldn't be more pleased with the customer service I receive.I just received a call this morning from an Inwood employee that took ownership of a debit card issue I experienced. She went above and beyond to resolve this issue, including calls and emails outside her normal roles and responsibilities. Thank you Julie, and Inwood National Bank!”
“I went to the facility in Garland. Was taken care of immediately with some changes to our joint account. The rep was excellent in helping me, answering my questions and taking care of my need to change something’s on my account. Very satisfied.”
“Very friendly, prompt, and professional service from April at the Plano branch on Spring Creek.Might consider just visiting some day if I’m needing a lift—from April or the teller who gave me a warm greeting.”
“Last week, I opened an account and Ivan made the process super easy and quick. He was relatable, friendly, professional and down to earth. I intend to bring my family in to open accounts as well!”
“The best banking experience ever. Every time I walk in or go through the drive through, they greet me and my family by name. Any time I’ve have any issue they solve it immediately, there is no hassle. I never have trouble reaching a live representative on the phone when I need help. I don’t care what offers other banks provide, I will not be leaving this branch.”
“I am Mart DeVine. Your extraordinary Credit Union Representative by the name of“Ylena or Yiena” is an exceptional representative of this credit union. She always greets me with a very pleasant smile; she has a beautiful personality, and she is always willing to go the extra mile to assist in completing my transactions. She is an absolute asset to your company…she is a “Keeper!””
“Out of all the CUTX branches in the area, Wylie is my go to! Each time I’m there, the employees go above in beyond and make sure I’m completely taken care of!”
“Came here to gather information and come to learn it was the fastest process we've experienced yet! Marriane is the absolute sweetest person! We need more Marriane's in this world today ??”
“I love this place. Especially TaKaria, Tyler, Kolton, and Shirley. They always have a smile on their face. They are always friendly. I will never leave this bank.”
“In Touch Credit Union has wonderful and very helpful employees in their Allen, Texas branch. I have been working with a new representative, Spinnasha Smith. She has taken the time to explain options available to me in handling my matters and has helped me with getting needed information. I appreciate someone I can trust and will help me make the right choices that will benefit me in the long run. Thank you Ms. Smith and In Touch Credit Union. It is good to know you are on my side.”
“Became an Advancial member in May 2022. Thus far, the credit union has been very accommodating and financially productive, hence the FIVE-star review. Hoping this relationship continues and grows in the future however, reserving final judgement until I see how my specific situation shakes out over the next year or so ... many thanks!”
“Woodforest has many different locations around us but this one always delivers amazing customer service. The bank tellers are patient, kind and helpful. I’ve sent several friends and colleagues to them because of the extended hours and Angela was absolutely wonderful in helping us with several questions and concerns!! Thank you!”
“We love this Woodforest location!! The staff is super friendly and the manager Dawn is very knowledgeable. Highly recommend—especially since they are conveniently located inside Walmart.”
“After a very horrible experience at this branch back in May of 2023..I'm so glad that Logan was able to erase the past.What a wonderful,professional banker!!!Thank you so much for being so pleasant.Jennifer,the new branch manager was also amazing and so welcoming..Thank you both.”
“Wonderful people! Loved the laid back down to earth feeling you get from the staff. Marcey was an absolute treat to deal with. Super welcoming, and was very helpful with all questions we had regarding my son's bank accounts. Look forward to all future dealings with this location.”
“As banking consumers, we are working hard to protect our funds and my local branch is wonderful when it comes to its customer care. Quite often in the rush the care is far removed but my bankers here do well at it.Thanks to my team of Angela and Diana and Woodforest National Bank.”
“I live way in Dallas I pass so many branched just to come to this location. I get outstanding service from the Branch Manager Leslie G. Very knowledgeable, amazing always dressed professional. Thteam is ama”
“I recently opened a checking account at ANB in Wylie and was so impressed by their warmth and small-town friendliness that I came back the following week to open a savings account! Debbie, Phyllis and the whole crew in Wylie are exceptionally professional and genuinely nice. I recommend American National Bank highly.”
“Navy Federal Credit Union got my attention at no fees. I've been wanting to become a member since 7yrs ago I've missed out on alot I'm seeing the reviews and listening to how they operate I believe this will be rhe best ever.”
“Recently set up the high interest-bearing performance checking. Felicia has been very helpful and friendly, and has answered my questions along the way. Excellent service.”
“Excellent customer service at the McKinney Branch Parkway location. Keisha and Stephen are always so willing to help and keep you informed for new services and products. I love my bankers. Wood Forest is the best.”
“Though Bethany location is further away/less convenient than the now closed Coit location...today at Bethany Trey was welcoming, efficient in helping me. He was proactive and noticed a beneficiary hadn't been set up when I previously set up my account. And he took care of that quickly. Thank you Trey! You made my "trip" up to Bethany location a very pleasant experience.”
“I cannot express how AMAZING, The Entire Team is at this location! Not only are they super fast, but they do it with the BIGGEST SMILES and make you feel like family! Taylor and Inga are absolute BLESSINGS and I just wanted to say THANK YOU, for always making my banking experience AWESOME! ?”
“This place is the best. If we have questions they are answered with courtesy. If we have a problem it is explained and fixed with expediency. The have kept us up to date regarding PPP program. I just can't say enough about these guys and gals. They have always worked hard for us when getting business loans. If you haven't signed up for an account here, you are missing out on some great benefits and people.”
“Best bank ever!! I have been banking at this branch for years, and I know I made the right move. The ladies are professional, friendly, and take time to address and handle everything in a timely manner. Thank you Amber and ladies up front you are amazing!!”
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“Such great customer service! Amy went above and beyond. She gave me so much information that I did not even know. extremely patience and amazing!!!!! ask for Amy!!!! 10/10”