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July 2024 by trey Payton
The man that services east Baylor and parkway removed my sign we stated that I want sign back he took it our neighbor steal our mail and took my credit cards etc and if this mailman does not return my sign tomorrow he will have theft charges aswell as those taking my mail return it asap
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June 2024 by Madonna DeSantos
I moved six months ago and just now started receiving my mail. We moved into our camper behind our shop and the mailman refused to deliver our personal mail to our business. We put in 4 change of address cards, when I would go up to post office to ask about our mail they would tell me that my change of address info had been deleted out of the system ! Now he/she finally delivers, but but just leaves my Amazon out to get stolen. We have a huge mailbox, he could at least put things that fit into the mailbox and perhaps leave a ticket for me to pick bigger things up at the post office. The packages are just left outside to be stolen. Very frustrated. Oh and on top of everything the mail person has been delivering some strangers mail to our box that we have never known and we have been at this address for 7 years. Grrr. Worst postal experiences in my life.
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June 2024 by Diana Hechavarria
I arrived at 4:44pm and they had already closed the lobby when lobby hours close at 5pm.
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December 2023 by Frank Rodriguez
Poor service always delivered mail in the wrong box
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December 2023 by C B
Supervisor is an a.h. and the front employees dont know anything. Worst USPS ever!!!
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December 2023 by Carlos Ramirez
How hard is it to close a mailbox right I know when I have or had mail because my mailbox is always open as well as my neighbors boxes stay open after the mail shows up come on people it's not hard to close the mailbox right
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October 2023 by Laura Terrell
Service was friendly and quick.
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August 2023 by Nicolle Portillo
The worst USPS that you can decide to send your package, it is my first time sending a package and I decided to do it through USPS, they said 3 days to arrive and now it is 21 days and the package I do not know where it is nor do I know if it is actually where it says machine, I have been here 5 times and the last time I went they told me that they no longer had anything to do with the package, I go to where I sent it because they can't get my package back, you waste time and money, super angry with this company, the worst .
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August 2023 by Arman H.
These people don’t follow any delivery instructions. They do whatever they want. Whatever you order in the Lubbock area, you need to drive and pick it up yourself. Worst usps experiences you will get
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August 2023 by Reyna Serrano
Very Good Staff. Always Helpful
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August 2023 by Anthony Wiley
Worst post office in the world
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August 2023 by Arman Hossen
These people don’t follow any delivery instructions. They do whatever they want. Whatever you order in the Lubbock area, you need to drive and pick it up yourself. Worst usps experiences you will get
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May 2023 by Neal P
David is a terrible employee. Said they don't even scan packages left in blue box. I questioned what if employee steals the packages and his response was "yes anyone cam steal anything" and hangs up on me. This is not the first time this branch has lost valuable packages. Have gotten bad service multiple times from David. Do not know how he is still employee
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March 2023 by Jim A
I don't know what driver just cut in front of me at United #555, but shame on them. I'm thinking driver observation and remedial training. Unless that is best you can get.Go figure!!! )-:
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December 2022 by Tamar Madrigal
I sent a gift to my step daughter for Christmas and to my surprise it got returned with a message saying she didn’t live where I sent it. Clearly this was just marked by the postal worker this way or he took it to the wrong address. Your laziness ruined my step daughter’s Christmas. If the post office was a real business I wouldn’t have to keep paying to have things shipped to Lubbock just to have to ship them again. Save yourself some money and use UPS. If this was the first time this happened I could believe it was a fluke but it has happened more than once with other addresses. Get it together.
