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October 2024 by Jenni Rodriguez
Stylist: Sarah is always full of suggestions and able to do magic to get the color right and keep my hair healthy at the same time
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August 2024 by Amanda Cannon
Took my daughter to get her hair thinned out and a simple trim. Maddie was the stylist. When she was done (about 10 minutes later) she sent my daughter out of the salon. I sent her back in because it looked like nothing had been done, her hair was even dry when I specifically told them when scheduling that I wanted a wash before the cut. She came out with her hair still dry and a chunk of her hair missing in the back.
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August 2024 by Ryan Blake
We had an 11a appointment this morning for my 5 year old daughter to get her haircut before she starts kindergarten. We received a text from the stylist at 10:45a, when we were already on our way to the store, saying she was running late and wouldn’t be available until 12:15p. If she was running more than an hour late, she knew that LONG before 10:45a. I had to arrange my work schedule to make the 11a appointment and now I’m supposed to wait another 75 minutes and hope she’s actually on time then? The lack of respect for someone else’s time and schedule is not cool at all. Our one previous experience at the salon was a good one, but it only takes one bad experience to lose a customer and that’s what happened here.
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July 2024 by Sarah George
I haven't been pampered in a while so on Mother's Day I decided to pamper myself with a wash haircut and style.
I told the young lady cutting my hair that I wanted about shoulder length and to please thin my hair and take some of the bulk out. She cut it but never took the bulk out and the way she styled it made me so embarrassed to walk out. I ended up just putting my hair up. I have very curly hair and asked her to straighten it and all she did was blow dry it straight it was still very curly towards my roots. I left so disappointed. They also seemed to care more about what guy called them and where they went and drank then asking if I liked the cut. Will never come here again.
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March 2024 by Becky Cook
My daughter was here from out of town and scheduled an appointment for a cut and color and arrived 15 minutes before appointment and was told that she was doing someone else’s hair that was taking a lot longer than she thought and it was going to take her at least two more hours and wouldn’t be able to do my daughter’s hair and asked if she could come back tomorrow, which no she is going back home tomorrow and we had driven from Levelland specifically for that purpose. There was no phone call before we arrived that she was no longer going to be able to do my daughter’s hair. Very unprofessional and will never use JCPenny Salon again.
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November 2023 by Bryan Lietzke
They have no business cutting men’s hair. I spent 30 minutes in the chair to leave with my hair completely uneven. The fade is not a fade it steps. Three spots on the top of my head were cut, leaving three spots shorter than the rest. I have to go to a real barber tomorrow to have this disaster fixed. Don’t waste your time or money here.
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September 2023 by Randi Sanchez
Sumer is wonderful.
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September 2023 by Rayla Lamb
Best hair cut I've had in a long time the hairdresser was amazing
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August 2023 by Mary A Meredith
Antonio was great with my thinning, fine hair, which needed a style cut & glaze. But we both forgot to take a picture. Next time.
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July 2023 by Stephanie Reyna
If y’all are looking to get your haircut I recommend Brittany Wimberly!! She is fantastic and a great stylist! She knows what she’s talking about, and answered all questions I had about my hair!! She even helped me find the best shampoo for my hair!Service: Haircut
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May 2023 by Mindi Beck
Kristie Parent did a wonderful job on my hair! I am very happy with the the color and cut! I will definitely be going back to her! ?
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May 2023 by Monica Hoecker
The girl who did our wax was super friendly! She was gentle and kind with my daughter who had her eyebrows waxed for the first time
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April 2023 by Shelly Stone
Asked for silver like I always get and for my hair to be not cut but shaped. The poor stylist did not know how to tease my hair. I was charged 165 and left with almost dirty brown blonde. My hair is not shaped. I’ve called and left a message for management 4 times with no return callServices: Haircut
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February 2023 by my kiddos
Very expensive and poor hair cut, not blended at all. Would not recommend
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December 2022 by Nicholas beadnell
Every year I take my daughter here before we do our Christmas card photos and they always do an amazing job
