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March 2024 by Franz Dyck
If you want shoes this is a good place to go.
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March 2024 by Doretha Baca
Customer service not nice
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December 2023 by Bobby Garcia
I bought a pair of shoes for a member of our church for our church part Christmas exchange but shoes didn’t fit him he went to exchange the for the same shoes just needed different size never used them but they would not let him exchange hem cause we used 19$ of our points for them so what’s your he different we still paid for them they told him he would have to pay the difference which was the 19$ and we would loose our points we spend 1000$ of dollars buying shoes there that’s why we have points but if he had reciet had shoes and hey still didn’t exchange them for him so that being said I’ll never go back there and the worker was rude but May God bless her
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October 2023 by Bob White
Shoe Dept was a great company to work for The District Manager Kathy was always a pleasure! Very energetic, positive, and had the charisma like no other! The pay was good, the hours were long sometimes, truckday was the monster, but with the right team that actually WORKED the job would get DONE. If not we had the infamous Mary Helen DRIVING to Lubbock
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October 2023 by The Lunatic Chick
I would NOT recommend working at this place. Customer service is horrible nothing is organized. manager is horrible. I got fired 2 months ago for something I didn’t do at all. And to add to that they would not pay me. Tbh this the worst store in the mall.
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October 2023 by Patty G.
Cashier area was as dirty as the sales girls attitude. She ignored us when we asked her a question as she was ringing us up. She was extremely rude.
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May 2023 by Lucina Rodriguez
This is a good place to get your shoes but the employees are rude the manager is never there when a customer asked to speak to him he runs to the bathroom and ask someone else to deal with it. He says ex employee are not aloud but it's a free country and the mall is a public place and he has told 2 ex employees that if we had a problem we can solve out in the parking lot
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March 2023 by Dessa Haseloff
Just left the mall on a Sunday evening. It is 5 minutes til 6 and the doors to the store were closed from the inside. My car was parked right outside the parking lot. I had a 6 year old daughter on my back, we were exhausted and they were letting customers out, but would not let us walk through. All other exit doors that they suggested were locked. I am pretty ticked off as the store was not even closed yet. We had even purchased shoes earlier in the day. The only reason I gave a 2 star is because the shoes were nice and at a great clearance price. Store employee was very rude.
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February 2023 by Chantel Petties
Thanks Sooooo Much Alice Gunter Is the Key holder to this location, always providing great friendly customer service. Extremely helpful and great taste Love
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February 2023 by Fred Gutierrez
If u love shoes,now this is the place to be. The staff are very friendly and helpful
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January 2023 by james devers
They had the exact shoe I was looking for and on sale $10 off. Surprised at the register when they were $30 off. Too bad they only had one pair
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January 2023 by Nita Garcia
Salesperson was Great and Cashier did an excellent job of making sure shoes matched etc.
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January 2023 by Elaine Scott
Shoes all over the place went in 3times looking for shoes and boots it took her sooo long to go find the mate then got them and the price was different from what was on the shoe that I had
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January 2023 by BRANDY ANDERSON
I was very angry whenever I was racially profiled last week by one of the employees and accused of trying to steal the shoes I wore in the store which were UGGS from Dillards.. and was told by another employee there that the lady has racially profiled other minorities.. contacted corporate and I'm sure nothing was done... whom kind of laughed it off but I guarantee if it were them..they would have taken it more seriously..the workers name is Alice Gunter who racially profiled me..Mary Ellen the store mgr of Amarillo that worked that day who kept apologizing..Mike Gerraro store mgr who did nothing ..I was told by Maribel Morales that I wasn't the only black person it has happened to..and Alice Gunter never apologized but asked me was I sure that the shoes I had on were mine and kept accusing me of stealing them.. and you definitely don't deserve any ⭐ s
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December 2022 by Haden Jones
Apparently, there are some that work there that get commission on you finding the shoe that you want and them going to get it for you since there is only one in the box, but then they fight over whom got them at the register. The one whom checks you out does not seem to know what she is doing at all. If it was not for being able to find shoes for all that I buy for I would not be going there.
