“If you are delivering or picking up, Google will tell you that you are to go down Zadar street. Don't do that, instead go down 1500(the street before Zadar). Then you will see a Laredo taco entrance, go to the next entrance after Laredo taco. Drive down and talk to someone about your pick up or delivery.”
“The folks at Merlin’s are the best! They always have the best recommendations about what I should do to help my aging cats stay happy and healthy. What a wonderful local business! I highly recommend them to anyone with furry friends at home.”
“Excellent place for supplies. They have a very helpful staff that listened to our needs and recommended a few products to choose from. Quality products at a local place.”
“Very helpful staff. Helped us select a crate suitable for our needs. Friendly and attentive. Helped us carry the crate box out to our truck. The price of the crate was very reasonable too. Will definitely shop there again!”
“The whole staff is very nice and accommodating. The value and service is probably the best in Lubbock. I have only taken my dogs once but will continue to take my dogs here. It can be difficult and stressful when your little furry friends aren’t at the best but they know this and take good care.”
“We love Urban Pet! We get their Truvida dog food which is made locally by a Texas Tech grad. It’s helped my 11 year old dog stay super healthy. The staff is also friendly and helpful and their merchandise is great quality!”
“Ran in for a quick treat for my dogs bday and the staff was so nice. There’s a selection of healthy dog treats as well as the bakery items. My dog is super picky and only really likes meat so we were pleasantly surprised when he ate his whole cupcake and was wanting more!”
9AM - 7PM
4605 I-27, Lubbock“Always enjoy coming to this store employees have always been very friendly and helpful to me. I have been wanting to buy a mini bike for camping found it at a great price they helped load it.”
“I took my fur baby to Cimarron for the first time last week and I loved it! She had a great haircut and they were very complimentary of her. I'll definitely be taking her back”
“They are amazing. My "Pitiful" loves to come get her nails done. Normally when she got them clipped she would yelp or whimper. Not one time has she done that here. In fact, the first visit I swear she stopped at the counter and literally turned around and it sounded like she said "Thank You".. & I wasn't the only one who heard it. As long as they'll have us, we'll keep coming back. Thanks again for a smile a pain free visit . See y'all soon!”
“My girl split her nail very badly and her quick was exposed, worried about it getting infected i decided to take her in. We were seen quickly and her treatment was less than I was expecting it to be. The girls at the front desk were friendly. Happy with the care Sage got today ! Thank you!”
“My Husky loves to go here and play and even though she can be a pain to wash and dry she always comes back looking pristine. The receptionist is always kind and loving to my dog and goes above and beyond to assist. I have never used the grooming personally but they have a nice viewing window to watch the groomer at work as every time I have been it always looks like an excellent job being doing and would get a groom from here is required. Would definitely recommend ?”
9AM - 7PM
7531 82nd St, Lubbock“The nicest people ever! Both the staff and other customers! Super clean and fun to browse, especially love the seasonal options. Will be back just to look around even if I don’t need anything.”
“I mean it's a pet store, so if that's what you're looking for, cool. They have stuff from ferrets to lizards, turtles to rabbits, and all the stuff you'll need for them. Not dogs and cats, "other" types of pets. Prices seem high, but other than that I don't know how to judge a store like this.”
“Always friendly service. Good healthy food for my fur babies. Good food for the fish and turtle too. Cute furniture for lizards and turtles. It can match your home decor.”
“As soon as you walk in you can tell it's a happy place. Happy vibes. They have some doggies and a kitty just hanging out. It's so cute. You can feel their love for animals. My dog absolutely loves it. He was a little hesitant and shy at first but after the lady bent down and talked with him he felt safe and followed her. I was surprised he didn't even bark at the cat! I was nervous when I first saw the cat but nope he was well behaved and loved it there. He looked like he could've used some more brushing but over all they did a really good job and he was happy ?”
10AM - 7PM
6801 Slide Rd, Lubbock“Went there to get leashes and tie downs so my dogs can't keep getting out of my backyard. Didn't expect to pay $80+, but so far yet are doing what they are suppose to do. So money will siento.”
“The workers here are amazingly helpful. Gave 4 stars because they dont have turtle food nor do they seem to have live insects. Other than that service is always great and make sure you say hi to Dude and Buddy the shop cats. You'll find them just lounging around.”
“I typically don't stop to write review, however I wanted to share about my visit with the store manager (Edwardo) at store #4228 yesterday (1/27/23). Yes he did carry my bag of dog food to my vehicle which was nice but not needed as it only weighed 20 pounds. I shared with him that the store seems to have a really good culture. There hasn't been a time that I haven't been either greeted or offered assistance at this store. Everyone knows that " little things" make a difference. This store seems to understand this. Good product selection. The store is clean. The prices seem to be competitive. Great dog washing area. Checkout goes smoothly. This store clearly understands the basics, they however their people skills (at least for me) is the difference maker. My Pet: Charlie Belle, 2 year old Bernadoodle.”