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February 2024 by Dora Ayala
They always make my experience as smooth as possible and keep me in the loop at all times. They are courteous and professional but so genuine in their caring about your situation with vehicle. Will continue to use their services and definitely recommend!!
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October 2023 by Anthony Lopez
To the female who answers the phone they should not be doing that job
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September 2023 by Dee Nguyen
Alex and Dawn were great to work with. Their shop crew did a fantastic job of repairing our car for hail damage in a timely manner. When our insurance stopped rental car coverage earlier than promised, Paint Doctor stepped in to provide a loaner vehicle. When we had questions about the hood, we were able to bring it in and they were able to fix the issue immediately with little wait. Very professional. Amazing customer service. I would return and highly recommend their business.
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August 2023 by David Beane
Pick up vehicles here, all the time, GREAT PLACE, GREAT STAFF and if you have a problem, I PROMISE the owner will do his BEST to resolve it, INCREDIBLE GUY !!
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March 2023 by Jessica Garcia
Loved the customer service and ease through the process of getting my car fixed.
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October 2022 by Mickie D. Rodriguez
Super shoutout to Paint Doctor and Javi for taking care of my car for the THIRD TIME. ? I will always recommend them for all car repairs. They make the process extremely easy, communicate throughout the entire process and always answer any questions. They have always helped me with a car rental/loaner and everyone is always so friendly when I go in. They literally take care of everything from start to finish. They also deal with the insurance so you don’t have to!! Thank you Paint Doctor and the amazing team you have. My car has always been in good hands. ?
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December 2021 by Heather V
Aaron went ABOVE AND BEYOND to not only repair my vehicle and do it well, but he also did it under a very tight timeframe. I was rear-ended in a small accident and needed my car repaired before moving out of state in under two weeks. I went to many body shops in Lubbock and couldn't find one to help in time... Aaron made it happen and did a beautiful job on my SUV. I would also like to add that Aaron was very kind and respectful, which I sincerely appreciated.Having a free loaner car is great, too! I would HIGHLY recommend this body shop.Service: Body & Trim
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November 2021 by Phillip S.
They provided fast, friendly service and exceeded my expectations!
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July 2021 by Heather Vellers
Aaron went ABOVE AND BEYOND to not only repair my vehicle and do it well, but he also did it under a very tight timeframe. I was rear-ended in a small accident and needed my car repaired before moving out of state in under two weeks. I went to many body shops in Lubbock and couldn't find one to help in time... Aaron made it happen and did a beautiful job on my SUV. I would also like to add that Aaron was very kind and respectful, which I sincerely appreciated.Having a free loaner car is great, too! I would HIGHLY recommend this body shop.Service: Body & Trim
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April 2021 by DeAnne Wells Beers
The entire crew was so nice! They kept me updated on my vehicle. I was able to get a loaner car for the time they had my vehicle. My car looks brand spanking new! Totally recommend!
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April 2021 by Bigtek01
Great work truck looks great
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March 2021 by Robert P
These guys are awesome,took care of everything for me,with very little interaction with the insurance people.i cant say enough about the professionalism and speed in taking care of my vehicle...I'd add 5 more stars to this if I could
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December 2020 by Blake German
Couldn’t say thank you enough to the team over at Paint Doctor. They all did an amazing job and went above and beyond for my vehicle. Aaron and the dent technicians and everybody in the front office were all very professional and so kind. I recommend this company to anybody who is looking to get good, quality work done on their vehicle. Thanks again!
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November 2020 by G San
They have very fair and honest pricing, and do great work.
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November 2020 by john wachholtz
Very helpful in getting my car taken care of.