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April 2024 by Rebekah Michelle
The worst employer I've ever worked for in 15years of child care, Mr Todd Overholser is NOT an honest man as he claims he was, and cheated me out of my money when I had to quit due to my daughter having medical issues. I'm a single mom of two.Before I started work over the phone he agreed to pay me at $11.00 per hour when I got my first check, the pay rate was $10.00 without my knowledge. The week after that my check dropped to $7.25 I ended up quiting and needed my last check at first he stated he wasn't s required by law to pay me my full amount owed because he's within his rights dropping my pay without my knowledge. He insisted that I get dept of labor involved and to file a complaint. I was short $134 (21hours of work) when I picked up my check today I was only paid for 12. So now I'm still short $42 (12hours of pay). I believe I am not the only worker that his company has cheated people out of thier money. I am getting the better business bureau involved with the a complaint to the irs to audit and investigate this company for fraud.They also threatened me with a lawsuit for mentioning anything bad about thier daycare
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April 2024 by T
I worked for Mrs Os for 2 years (2021-2023) and bounced around the locations. Overall id say look elsewhere for childcare. They only care about the money. They charge families so much for food and barely feeds the kids anything, a cracker or two in the morning and small portions for lunch (one chicken nugget or two bites of mac and cheese) the kids always complained they were hungry. They rushed through curriculum and if the kids didn’t do the worksheets the teachers would let other kids do them for another child or the teacher would just scribble on them and move on. I believe the curriculum was age appropriate but the amount forced on to the kids seemed ridiculous, they were required to do a packet of 20-30 pages in 5 days but you had one hour in the morning to get 11-18 children to do 4-6 pages each everyday and correctly (very impractical) while also teaching basic skills like letters, numbers, colors. There was never any set schedule and they allowed certain teachers to do unlimited screen time and then would constantly get onto others for doing the same thing. They forced 2 teachers outside with triple ratio to hide the fact they didn’t have staff and had too many children. It was winter and children were freezing being outside for the entire afternoon 2pm-6pm. And if it wasn’t winter it was boiling outside and kids would throw fits about not wanting to be outside but I couldn’t take my class inside. I also shared what hours I was available out of the day and I wanted less than 40 hrs a week and didn’t want to work after 5pm ever and they never made that happen and i was constantly late to other priorities because they needed me for ratio but would send home employees that arrived after i did in the morning. I respected them for a long time until I realized they were just money greedy and only respect employees who go along with their greed. Lots of teachers (when i worked there) had videos of their abuse to kids and would share them around with each other and nobody did anything about it except make stricter rules about phones in the room. (They don’t want the abuse documented) I quit because I was tired of seeing the abuse of employees and children.Also worth mentioning that they threaten employees with lawsuits if they try to talk their daycare and started implementing a form of NDA to keep employees quiet. Don’t take your kids there and definitely don’t work there.
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July 2023 by Michael rivera
My daughter went here before Covid it was nice in person meeting at first but Mrs. O definitely showed her true colors eventually I came back to the reviews looking again for a daycare wondering what happened just to see if I could remember why we took her out and after reading some of these reviews… well it’s kinda what I remember she was b****.
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June 2023 by Criss Payne
Lots of info here but worth the read!My daughter attended Mrs. O’s from the time she was 4 months til almost 2 years old. For the most part the teachers at Mrs. O’s are loving and caring of the children in their care. My daughter always came home with a clean face. I’d receive picture updates of her day from time to time. I felt most confident when she was in the infant classroom. Her teachers were attentive, shared her day honestly, and allowed me to share ideas on how to make everyone’s experience there better.After my daughter moved to the next class up, I noticed a shift. At one point, parents were asked to pay a fee of $135 to cover their special food days ($60) and a curriculum fee ($75). I didn’t mind paying a fee as many schools have that. However, the “school work” my daughter was sent home with was not age appropriate. There were coloring pages the teacher colored for her, and were about things like the life cycle of a frog and the number 57.I express my concern to Melissa, the owner, that the curriculum wasn’t age appropriate. She agreed to have her teacher revisit the lesson plan. No changes were made.There were other small annoyances. Things like the daily report never changing. It was almost identical from day to day. Even if she had a miserable day “happy” was circled under her mood.However, there was one major instance that moved me to remove my daughter almost immediately.In April there was an Easter Egg Hunt that was open to all families of the facility. On the way out there were characters that we’re dancing and taking pictures with the kids. They were not hired by Mrs. O’s but they stopped by. The directors were out there looking at them and taking pictures.My older two children went to say hi to the bunny and peep and there was a little girl out there, probably 3 years old. As we started leaving, she started following and ended up wandering in the street as we had to park the next business over. I took her back towards the daycare and we were looking for her parents and couldn’t find them. I finally went to a director asked “have you seen her mom?” She looked around her and said “oh no, I don’t think she’s here yet.”Unfortunately, this meant that the little girl was left to wander outside of the center on her own. If we didn’t see her, or if I was a crazy person, who knows what would have happened. The director apologized to me and told another director to take her in. I filed a report the next day.I talked to Melissa the following Monday and told her I would be taking my daughter out. I told her my side and she said she knew what happened. She lied to me and told me a story about how the child’s father was actually there and he got distracted and the child slipped out.When I told Melissa I was still taking my daughter out, she said “I can’t believe you’re going to punish us like this! After we’ve built a bond with her, you’re just going to rip her away?!” It made me so uncomfortable I had to stop the conversation and leave.On the following Thursday, I received a call from the mother of the child who was left outside. She let me know that she only found out about the incident the day prior and was only notified after she was contacted by an investigator, so she wanted to know what happened. I learned that Melissa lied to me. Neither parents were there until about 20 minutes later when the mom picked her up. She went 5 days without anyone telling her. The child was left outside alone without any adults.Melissa lied to me and she lied to the parents of the child by not even mentioning it to her. They wouldn’t have known if a report wasn’t filed.Mistakes can happen and we can learn from them. But the fact is that Melissa lied about a critical situation and did not follow proper procedure. She tried to sweep it under the rug and tried to save face. If she had taken ownership of the situation and immediately notified the parents, that would have been fine. She is hiding evidence from investigators as well. I would never recommend any facility owned by her.
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May 2023 by Dominique R.
Great learning academy/Daycare we highly recommend it. They take care of their staff and the staff takes care of our children. Over the past 8 years I've seen great growth in Melissa's management, team staff, updating the facility for our growing children & academics. This is a family own business and not a corporate where you get no answers like other local daycare's I've been to. If there's a problem, she always finds a great solution and works with her staff and parents. Our family and friends recommend Mrs. O's Learning Academy for your love ones!
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February 2023 by Bjammin Munoz
We have used 3 different daycares in 4 years, and not every daycare is for every child but we have noticed a tremendous difference in potty manners, tracing letters,ECT. Mrs O's is the daycare for our kid. Thank you to all the staff
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December 2022 by Anjela Tavarez
I was a teacher here and they abuse the kids, I reported and they fired me the next day.. your kids are NOT safe here
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December 2022 by Paige Winnett
I have had good interactions with Todd one of the owners. My interactions with the director were alright. Their problem solving skills aren't the best and mainly involve putting your child in a high chair for x amount of time, not supervising the children and blaming a 3 year old for the reason that they are loosing too many employees. Honestly I should have moved daycares when I had the chance. I walked in today to pick my son up and he was in the room being held down by the staff. I have had to pick my son up on so many occasions and felt as if I was the one to blame for them having too many kids and being understaffed. I had really high expectations for this childcare center but have been let down.
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December 2020 by Jovaan Rue
Our son has been here since he was about 3 months old. He is now 2 1/2 and talks about wanting his teachers and friends when we're home, which gives me piece of mind knowing that he loves them. As for education I can remember counting to "3" with him and one day he decided to finish and go all the way to 10! That was all Mrs.O's! I do not feel that I drop my son off at daycare to be watched, his day full of fun and learning activities.
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December 2020 by Kelsey Walters
Being a single mom it is tough to find a daycare you can trust, but the staff at Mrs O's has been a God send! My son has only been there a month and he has already adjusted to the schedule and is sleeping thru the night at home!! Megan is fantastic with communicating any issues and sends me pictures of my son as well! I would highly recommend Mrs O's to everyone i know!!
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December 2019 by Danielle Price
Your children are not in good hands at this daycare. They can’t even keep employees or teachers. They also don’t pay the staff, so you can imagine how the insides of this facility work.
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December 2019 by Emily Downer
We love Mrs. Os! Great staff and clean environment. I love how structured their schedule is, and how they keep you in the loop of the curriculum learned weekly. They have made improvement on my sons potty training in just 2 weeks, then his previous daycare he went to for a year. I highly recommend!
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December 2019 by Jessica W.
We started hunting for a daycare about 3 months ago and found Mrs. O’s through word of mouth. I had a couple of co-workers who highly recommended them (they were at the South Lubbock location). We take our 13 month old and our 3 year old to the 13th and Slide location (which opened up a few months ago). At this particular location they take kiddos that don't necessarily require day care M-F and have been very flexible with our “shift-work” schedule. We absolutely LOVE it!! I really appreciate how the day care staff call my kiddos by name when we get there in the morning. They have some structure to their daily schedules and my oldest has been singing the songs they have been teaching him- it’s so precious!!
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December 2018 by Carlton Peterson
Staff is very friendly and wonderful to our daughter. Staff is willing to invest time and effort into helping raise our child. Also works well with working around their monthly payments.
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December 2018 by Briana Casillas
Not a review for Mrs. O’s as a whole but I called a little while ago asking for some information and for some help but the owner who answered the phone had a really rude tone, was uncooperative, unhelpful and claimed that I was bothering her. Now that I know it’s run by a woman who struggles to communicate with strangers it would be hard for me to recommend Mrs. O’s to anybody
