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“Once again!!! The service was superb! Adrianna’s patience and help through this process was unbeatable!!!! I’ve been so frustrated trying to get all this taken care of and she has helped me through the process and did it seamlessly!!! I will be back and highly suggest them next time you need something!”
“I give this store 5 stars they have excellent service ! I'm always greeted right when I come in even if the young lady is busy she will still greet each customer. She is an amazing customer service employee thank you Victoria. I drive across town for there help Everytime.”
“The details of my purchase were exactly what Tesla offered. She was friendly excited and energetic with it be a busy day. If are looking for a good special offer and smiling service go to Boost mobile on 50th Ave L and She will set you up to great 5G new phones . The Razor phone is the one I bought . One two step and get those Goodies Lubbock Hay Roo Aye.”
“I been coming to Flex cell phone repair for a long time now because it’s so close to my home but I actually love the customer service in how helpful Cooper is when I’m having a melt down about my phone or my kids tablets and he always help me in fix the problem good job Cooper thank you for everything”
“Tesla helped my daughter and I upgrade to new phones. Excellent service and she explained everything so we knew what was going on as she did it. This location is the one we always come to because they have the nicest workers and almost always have the phones in stock.”
“I had an excellent conversation with Deion (Not sure of the spelling) while I upgraded my phone. The staff was friendly and knowledgeable, and even though they were busy they got me taken care of quickly. I highly recommend this place.”
“Eleazar was very helpful in answering my questions and helping me troubleshoot a difficulty I was having. He knew exactly what to do, was kind and personable. He saved the day for me!????”
“It was a great experience as soon as I walked in i was greeted with a smile great service wanna and thank Tesla and her coworker for a great experience and excellent service”
“Dominique was incredible. We swapped out multiple phones and this had to have been the best experience I’ve ever had inside of an ATT store. He was incredibly nice and informative and made the entire process a breeze. Thank you!!”
“The guy who helped us. Shaquil, was his name. He greeted us as soon as we walked in. He helped us and answered all of my questions and explained everything in great detail. He made sure we had no more questions when we left and made sure we understood. He is a extraordinary example of what customer service should be.”
“JOE THANK YOU SOO MUCH I'm so happy with my new phone thank you for taking care of me and getting me in with in my budget please done hesitate to get your new phones here ?”
“I would like to highly recommend this AT&T store on South Quaker! What a find!!!! Great service a the manager is so polite and super knowledgeable! He politely listen to the problem I was having on my phone and fixed it with a smile in about 5 minutes! I am planning on adopting this my GO TO place for anything about iPhones immediately at this store! Don’t miss this store. ABSOLUTELY EXCELLENT!”
“Y'all Xavier was amazing. Made this experience fun and fast and easy. Kind and very down to earth. He showed me he cares about our experience. Come see him for your phone needs.”
“I highly recommend this store. Everyone is so knowledgeable and always willing to help. I have a big family so prepaid makes sense for us but having someone to always be available is a plus at this store They treat you like family”
“I just got 2 new lines and accessories. I was assisted by the manager Kenneth. It was an amazing experience and I didnt have to wait long to be assisted. Will continue to come to this store.”
“Just came out of cricket and was frustrated because my phones weren’t working. But oh my goodness Victor R. Was EXCEPTIONAL!! His customer Service skills were spot on and he helped me get my service and phones back working!! They need more people like Victor who has the people skills to handle every client with ease, and getting down to the issue. Thank you cricket for hiring such a remarkable employee, if I could give him 10 stars I would!! ?”
“Thank you for standing by your warranty and rectifying the error. I'm very grateful, and I respect a company that goes the extra step to ensure satisfaction.”
“Cassandra was attentive to our needs for new iPhone 15 pro max while also multitasking and helping others. We bought 2 and she guided us through the whole process of setting them up. She was the only rep in the store but she was diligent and helped us all. She was excellent at taking care of her clients. Well done!”
“Absolutely love this location It's near home and the guy Jon there is so helpful. I am not the most tech savvy so having a go to person on literally anything is awesome! Thank you and I will recommend this place”
“The customer service at this store is EXCELLENT! That's why I continue to go to this store time after time! I have had the opportunity to work with Anahi, Esmeralda and Fernando and they are all AWESOME! You have a great team at this location!”
“Philip was so helpful to a new cell phone user. He helped us figure out which plan and which phone would be the best for my 80 year old mom. Does he have patience, kindness and awareness of the best deal? YES! Go to his store in Lubbock!”
“Update: Went to the physical store the employees were very helpful and able to get me my phone. I was in and out in a couple minutes. Next time I’ll just go in store to buy my products instead of purchasing online and waiting for Verizon to send and email.Original post: Been waiting to get a confirmation to pick up my new phone for over a day. The store doesn’t pick up the phone to answer questions. The call centers keep saying I have to wait. I chose the pick up in store option as it was supposed to be ready after a couple of hours. If it was going to take days I would have just had it shipped.”
“Great customer service I want to put the spot light on Erika to say thank you she really made the process of switching over very easy for me she got me a phone I love with the best price I could receive I didn’t have much time in my lunch break but she got me in and out thank you Erika and the cricket family”
“Dawsyn was extremely patient and helpful. I came in with an Apple question (not necessarily an AT&T question) and he worked with me for about an hour to answer everything I needed. Thanks!”
“We came here for New phones and better service and the sales person Noemi was very helpful toward us she explained and turned on our phones for us and we left satisfied,thank you Noemi you were real helpful ??. I recommend this place 5*****'s”
“I love going to store and paying my bills. Everyone has been really nice to me and others that come to the store. Respectful and smiled. I just love them. And that's the way it should be when you go there.”
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“I've been looking for a good phone with great reception, especially since I work in warehouses and it's hard to keep it with all that metal buildings around. This service has exceeded every one of my expectations and more. I would definitely refer people to getting this service, im sure it'll do the trick for me just fine once I take it out of town to my event.Love my new phone, can't wait to to buy some phone cases now.”