“Had a phenomenal experience purchasing a mattress. My sales person was Jeremy. He was exceptionally knowledgeable about all the different mattresses and accessory products. I am so happy I went to Denver Mattress Co. Thanks to this experience, yall have a customer for life. Thanks Jeremy!”
“Great experience. Salesman was not pushy or annoying. He was very attentive to what we were looking for and knowledgeable about the products. He did not attempt to oversell products or extras but helped us find exactly what we wanted at a great price. If you need a new mattress, go see Paul!!”
11:30AM - 7:30PM
4426 34th St Suite B, Lubbock“Been here to shop for appliances for one of our rental properties, they all have worked well and it was such a great experience then— this time, we were in the search for a sectional for our new home. Devin was so helpful when picking it out, and was very informative about the protection plan (which we did purchase). 10/10 recommend. will definitely return in the future.”
“A year ago, my wife and I purchased a new couch and loveseat from Havertys, and I have to highlight how exceptional our experience was, thanks to our sales consultant, Rudy. From the beginning, Rudy was incredibly thorough in explaining the quality of the materials and products we were interested in. His expertise helped us make a confident decision.
However, what truly set Rudy apart was his commitment when we faced difficulties filing a claim for a repair under the warranty. Rudy went above and beyond to ensure we were taken care of. He not only intervened on our behalf but also involved his direct supervisor to make sure that our warranty was honored.
I'm impressed with the quality of the furniture we bought, but I am even more impressed by how hard Rudy worked to ensure we were satisfied and well-supported, even a year after our purchase when we needed repairs. It's rare to see such dedication and commitment to customer satisfaction.”
“Excellent customer service. Cynthea was knowledgeable of the product and very honest. Very easy to talk to and work with. Answered all our questions. Delivery experience was also exceptional.”
“When we got to furniture row we had so many questions about what we wanted for our house. We were looking for a sectional, bedroom dressers to match the bed frame we bought here last year and chairs for our poker room. Aubrianna helped answer every question we had and had exceptional knowledge about their products, fabrics, warranties, sales etc. we honestly didn’t think we’d be able to get everything we were looking for today but were shocked to get everything listed above for less than what we had priced out elsewhere for just a sectional… the prices, service, quality of their furniture have all absolutely been amazing and we look forward to coming back for all our furniture needs in the future.”
“My wife and I recently had the pleasure of purchasing a bed from a fantastic sales representative named Cynthea, and the experience was nothing short of amazing.From the moment we walked into the store, Cynthea greeted us with a warm smile and a genuine enthusiasm that immediately put us at ease. She took the time to understand our needs and preferences, asking thoughtful questions about our sleeping habits, any physical concerns, and the features we were looking for in a bed. It was clear she was knowledgeable and passionate about helping us find the perfect match.What stood out most about Cynthea was her attentiveness and patience. She didn't rush us or push us towards the most expensive options. Instead, she provided detailed information about each bed we were interested in, explaining the benefits and differences in a way that was easy to understand. Her recommendations were tailored to our specific needs, and she even suggested we try out several models to compare comfort levels.Cynthea's expertise extended beyond just the beds themselves. She educated us on the importance of a good mattress foundation, pillow choices, and even shared tips on how to maintain our new bed for longevity. Her holistic approach made us feel confident in our purchase, knowing we were making an informed decision.The entire shopping experience was seamless, thanks to Cynthea's professionalism and friendly demeanor. She coordinated everything efficiently, from the purchase process to arranging for delivery. We never felt pressured; instead, we felt like we were getting personalized service from someone who genuinely cared about our satisfaction.In the end, we walked away with a bed that has significantly improved our sleep quality, and it's all thanks to Cynthea's exceptional service. If you're in the market for a new bed, we highly recommend seeking out Cynthea. Her expertise, patience, and genuine desire to help make her a standout sales representative. Shopping for a bed can be overwhelming, but with Cynthea, it was a delightful and rewarding experience.”
“Talked with Brody, the district manager, who happened to be here for inventory today. He was very friendly and knowledgeable. He took the time to explain the different types of mattresses and patiently answered all my questions. Excellent shopping experience!”
“My husband and I have shopped at the Sleep Shop for us, our son, and our granddaughters. Nicest people and a good selection of mattress. It doesn't matter what " new and improved" mattress hits the market, we'll shop local for quality bedding.”
“We needed a new dining table and chairs and Consignment Gallery had what we wanted! Easy to shop in the store and questions were answered by the owner or Kurt. This store sure beats buying brand new from a big store!”
“We had the best experience with Ramsower's Furniture. Every person we dealt with was exceptional from Holly, our sales associate, to the delivery personnel. We had a few issues with some chairs (none of which was their fault) and they worked tirelessly to make everything right for us. We will definitely shop here again. It is also nice they deliver to Midland.”
“Went here about a year ago specially for outdoor furniture, and found everything we needed… which was a lot! Great quality at reasonable prices (knowing how expensive outdoor furniture can be). Seamless delivery was within a couple of days.”
“Our salesman Robert was very knowledgeable and helpful. I'm very impressed with communication from the staff regarding delivery, which was on time. The delivery staff was also very friendly, professional and fast! I definitely recommend buying from Bob Mills!”
“Unlike the big bulk stores that are able to come and go as they please Eddins has made a decent impression on me. It takes a lot of support from thier staff, customers and community to keep them going. Along with thier current selection of products on the floor and the products they can order I have been very impressed. Yes everyone has a bad day and no company is perfect, I sure can say that this one knows how to focus on the future and try daily to provide thier best service.”
“Shelley was awesome to work with! She was very helpful in showing us different models of Sleep Number beds. Technology has really moved forward from when we purchased our Expanded Queen Sleep Number bed 17 years ago. That bed is still just fine and will be in a guest room for guests to enjoy.
We were interested in a King bed and, oh my, they are quite a bit different from our original bed. Shelley was great at clarifying the differences between the different models and shared why she likes, and owns, the Climate 360, compared to the i8 which we really liked. Shelley even waited while my husband and I talked it over as we grabbed a bite to eat. We ended up choosing the Climate 360 because we both sleep hot and it just sounds so wonderful to be able to have a cooled mattress. Shelley took great care of us and I would recommend anyone go see her if they're looking for a new bed. We are really looking forward to sleeping cooler in a few weeks when the bed arrives!”
“I love Kirkland's. Their items can be pricey, but they run sales so often, email great coupons, and have a decent clearance section, so I never pay full price. Everything I've purchased from Kirkland's has been excellent quality and receives plenty of compliments from house guests. Definitely recommend for your home decor needs.”
“GREAT experience. Went in and told the older gentleman working that we simply wanted a cheap but comfy mattress for our guest room and he got exactly what we were looking for, for a decent price. Not to mention his pleasant humor and personality made buying a mattress from here a no brainer. He was clear cut and to the point no gimmicks or pressure into buying something we weren’t looking for.”
“Bought a power reclining loveseat, that was in stock. They delivered (1 week later) a power reclining couch, by mistake, they took it back on the same truck. Rescheduled the delivery for the loveseat between 3:30 and 6:30 the following Wednesday. It is now Wednesday, 8:30 pm, no loveseat, and Ashley Furniture does not answer their phones, even though they say they are open until 9:00. Their customer service lines close at 7:00.
The salesperson is not answering his text. Really awful customer service if you ask me.”
8AM - 4:30PM
5011 Elm Ave, Lubbock“We had nothing but a positive experience here. We were new to Lubbock and originally bought bedroom set somewhere else. That was all delivered in pieces so needless to say we sent it back. We then went to Ashley's and picked out a set we liked. Kaden was so good and got us what we wanted within our price range. Delivery took longer then expected but we loved the set and were willing to wait. I did have to call a couple times but Kaden took my call, or called me right back, every single time. He even took my call while out on the golf course on his day off. Customer service like that is hard to come by and why we went back when it was time to order a dresser.Delivery was smooth and they set everything up for us just how we wanted it. Would definitely shop here again”
“Jeremy was very helpful. He listened to what we needed and recommended a mattress to best fit our situation. He was very clear and knowledgeable throughout the entire purchasing process.”