-
November 2023 by Evelyn Arredondo
Very unprofessional,spoke to Carrie about an issue seemed like she just didn’t want to speak or help me out .Very rude employee
-
February 2023 by s fries
So sad to hear that prosperity bought this bank! Have been with lone star for almost 9 years! This has been the best bank!
-
September 2022 by Jerry Bland
Ben is a great guy?
-
December 2020 by Ashh Marie
My deposit slip with cash money went missing after being dropped off in the drop box last Monday December 1st and now getting a text from my landlord that he hasn’t received rent payment. My stomach is upside down and I’ve called and asked for video footage and feel like nothing is being done to even help find it! Next I’ll be bringing the police to try and help solve this. As of now I don’t recommend anybody using their drop box and also don’t just drop off cash money. It was all in a envelope.
-
June 2019 by Crystal Perez
We been banking here over a year now and have never had problems . The nicest people ever work here it's always so nice and clean they have popcorn for us on Fridays always on top of their game.
-
January 2019 by R D.
Terrible customer service. Isn't open on Saturday's & has a hard time working with clients & fulfilling their needs. Worst Bank in Lubbock & I'm switching. I hope you do not consider this bank
-
July 2018 by Aaron Spontaneo
Horrible experience, I tried to open an account for my business and nobody working knew how to open an account. I'm very disappointed and took my business somewhere else. You would think a nice looking bank would have trained staff on hand to open bank accounts.
-
February 2018 by grant addison
They are nice but they close so early
