“Blessings MASTERS CLEANERS, I want to thank you for another job well done on my cleaning. The ones that were requiring special care looked totally amazing. Thank you again.”
“I've had nothing but the best service here. The staff are so friendly and always willing to help me in anyway they are able. I highly recommend Alsco if you are looking for linens, cleaning supplies, uniforms or other services.”
7AM - 7PM
10301 Slide Rd Suite 200, Lubbock“Master Cleaners, situated on Slide Rd in Lubbock, Texas, stands out with exceptional customer service, making every customer feel valued and important.
I panicked to get my father's jeans pressed and creased due to his weight loss and buying new jeans during packing. He was flying out the following day to his Vietnam Marine Reunion/newly released book signing in Nashville, Tennessee. In a panic...I grabbed his new, unpressed jeans and started driving. I drove to Bargain Cleaners on Quaker, and they sent me to Tide Cleaners; I expressed that I needed same-day pressing. They explained that I had to have been there before nine AM. I drove to Gristy's, and they suggested Evergreen. Evergreen had already shut down their equipment for the day, but the nice lady suggested Master Cleaners on Slide, explaining that Masters has equipment there on location and that they might be able to help! So, I called Master Cleaners, and a charming gentleman answered. I expressed my situation, and he said Well, we usually don't press them this late, but I still have equipment on, so sure, no problem, bring them on in.
As I drove to Master Cleaners on Slide Rd, I couldn't believe this gentleman had NO reason to make this exception for me but did; these days, people don't put themselves out like that for a stranger anymore.
I'm explaining all this because that was 100% the most fantastic experience, but what was just as significant was that when I walked in, this lady behind the counter was so nice and welcoming, as if she was waiting for me. She was quick, friendly, and prompt. So, the gentleman on the phone may have told her I was on my way. To my surprise, Nope. That was just her excellent professional customer service skills at work. She cared for me as if she knew me, which instilled confidence in the service I would receive. After she had me fill out a new customer ticket, a gentleman from behind explained to her about the late pressing.
The warm Texan hospitality and friendly demeanor of the staff at Master Cleaners truly shined through on a frantic day, making me feel welcomed and at home in a big city like Lubbock. THANK YOU, Master Cleaners, for the quintessential Texas experience. I am now a loyal customer of Master Cleaners!
Respectfully Yours,
L.Pounds”
“I’m a wife and a mom of two boys, to say we have lots of laundry is an understatement. I appreciate Comet Cleaners on Indiana for so much!! The people that work there are so kind and honest!! When I take our dry cleaning there and talk to them about little stains and spots my husband causes on his clothes, like a child. LOL!! They are honest with me on what they think can get out and will come out. Almost 10/10 of the times whatever spot in question come out!! The items I give them that I don’t want to iron and or steam, ALWAYS come out looking so great!! Taking stress of me, which I appreciate so much!! Every time I am in Comet Cleaners they offer me a water and are so polite to me, which really goes a long way this day and age. I go to this location because it is convenient for me, but I really enjoy everyone who works at this location, they are so nice!! They do really great work at the front of the store and in the back!! Definitely take your dry cleaning here!! You won’t regret it! Thank you for all you all do!! -Angela Watson”
6:30AM - 6:30PM
5210 82nd St, Lubbock“Locally owned, quick turnaround, very friendly. I've only gotten quilts and comforters dry cleaned there. Price is less than other places and they have a 2 for 1 price on those items. Did a good job.”
“I used to go there a few years ago and always liked it. It's still a very good laundromat. There's plenty of washers and dryers and they are reasonably priced. It was clean and neat looking. I used the double load front loader and it did an awesome job. Clothes came out really nice and clean. The dryers were hot and did a very good job. I highly recommend this place and I will be going back often.”
8:00 AM - 6:00 PM
3113 2nd St, Lubbock“They deep cleaned multiple apartments for me in two days. Hit the deadlines that they committed to and did a great job. They didn't cut corners, but made sure it was spotless. Would definitely hire them again.”
“Does an excellent job. Took some white shirts in to be laundered I could not get them really clean at home they were really dirty .picked them up and they were as white as if I had just bought. Will definitely keep using them and highly recommend them.”
“This place was a life saver while waiting for my washer and dryer to be delivered after the move here. I love that they take card or quarters it's very convenient. They have huge machines so I can get laundry for a family of 6 done quick”
7:30AM - 6PM
3520 50th St, Lubbock“I absolutely love American Cleaners. They are always so kind and attentive to your requests. My clothes always look’s amazing. I’ve been to several Cleaners around town and this one is by far the best!”
7AM - 7PM
5404 4th St, Lubbock“Going to this location for the last couple of years, and they do a great job. Everything is cleaned and pressed just right, and the staff is very friendly and helpful. I would recommend it.”
8:30AM - 9PM
2202 19th St, Lubbock“Traveling and needed to do laundry. Small place and narrow isles, but everyone was friendly and helpful. Prices can't be beat, 5$ and 4$ jumbo and large washers. 2$ dollars for small. Many dryers were not working, but 2 dollars dried jeans on the ones that did.”
“I always ❤️ to come here yesterday I was meet by a lady who insisted I leave my laundry and she would wash and dry and fold up for $50.00, she ripped me off. I don't recommend this place ever”
7AM - 9:45PM
205 N University Ave, Lubbock“It's convenient for me because I have to walk. Baby girl who works on the weekdays is so sweet. I'm constantly forgetting to turn on the machines or can't remember which machine I have my clothes in. She's always having to remind me”
Open 24 hours
4805 Avenue Q, Lubbock“1st time can be complicated. They don't take coins. You have to buy a card and put money on it. Thankfully the staff was very pleasant and helpful. And drying is free. I'll be back.”
7AM - 11PM
5704 4th St, Lubbock“I'm Glad To See They're Open Till 11pm Now, Because One Time (About 3 Years Ago) They Closed At I Believe 9pm And Last Wash Was 8:30pm. I Desperately Had To Do Laundry Just Around 8:15pm One Evening, But Was Unable To Finish, Because The Lady Working There 3 Years Ago
Wouldn't Let Me Finish. I Ended Up Going Elsewhere To Dry. I've Been Back A Few Times Since Then And Service Was Good, ButIt Eas Because I Never Gone At Night Since Then.”
“I spilled candle wax on a curtain, and took the set in hoping Comet could get the wax stain out. It was white wax on a white curtain so it wasn't as bad as it might have been otherwise. I dropped them off on Friday and they said to pick them up Tuesday. I asked when I picked them up if the stain had come out and the lady didn't know, so I had to wait until I got them home and unfolded them to find out that the stain looked the same as before. I understand not all stains can be removed but I feel like I got overcharged considering there was still a chunk of dried wax on the hem of the curtain when I got them home. I essentially paid $43 for a plastic bag and 2 wire hangers. I think they should have notes on orders so they can at least tell you when you pick up your items if there were any stains they weren't able to get out.Update: I took the panel back in after talking to Ron and they got the stain out like it was never there, at no additional charge. Thank you!”