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February 2024 by R N
We were completely ignored today by two employees at the cutting counter. Thank you to Edie for helping us after the manager and another employee ignored us completely. The young woman at the checkout was great also.
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January 2024 by Rhonda Y.
Worst Joann's I've ever been in. It's dirty and fabric is all pulled out from the bolts. I only saw 2 employees in the store. There were boxes all over the floor so you couldn't really move around. We drove 3 hours to Lubbock for my husband's doctor appointment and I had looked forward to going to Joann's in Lubbock for weeks since we don't have one in the town we live in. I had expected the Lubbock store to be nice since the one in Abilene is very nice and clean. I was so disappointed. The lady that rang us up was very polite and pleasant. She was the bright spot of our Joann's experience. I told my husband if the district manager had walked into this store, the store manager would be in deep trouble.
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January 2024 by Mike Gilbert
Best friendly service, plenty to choose from, answered all my questions and I definitely will be back .....
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March 2023 by Katherina Mosqueda
I love going through this store. It's clean, orderly, and well stocked.
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February 2023 by Elinor Robinson
This is one of my favorite stores in Lubbock. Sign up for their rewards and coupons. Their stuff is a little more expensive than other places at full price, but they are almost always running a deal for one 40% off coupon. So it can be 40% off a cut of fabric. Or 40% off scissors or a cutting mat. I buy a lot of my sewing supplies and vinyl cutting supplies here.
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February 2023 by Samantha Clark
Lots of fabrics to choose from! The thread varieties are awesome, so many colors and types of threads! The lady behind the counter was very helpful and assisted me with all my crafting needs.
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January 2023 by Cindy Edmonds
I am traveling and like to have projects to kill the time and create memories of my times...My own memories, not made in China that most gift shops sale...Plus I try and shop locally as much as possible...The staff was very friendly to my dog, but wish they would have taken a little interest in me. I don't know why, but I like a little engagement. When I say , I live in Idaho, and even something like have you seen this or that here in Lubbock?Also, a simple Thank You, would be appreciated, rather than just dismissing me like their job was finished. Not one person said, enjoy your stay, have a nice day, post a picture of your end project with your review...By the way, I sew everything by hand. And am making a pillow case, and drawing on it and embroidering on it and have a very cool and unique bed. I also am an artist that works in acrylics...But anyway Thank You for being there. I have been enjoying sitting in your sunlight stitching away. I promise you, if you come to Boise, someone will be glad to greet you, and make you feel like you are not an intrusion.
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January 2023 by Brittany Ellis
Had the BEST sale after Christmas. Was expecting the total to be $200+, but ended up being $80. Great selection of yarn. Employees were super sweet/helpful!
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January 2023 by Kelli Wright
Just needed DMC thread but didn't want the hassle of going to Hobby Lobby. Was able to order online and pick up in store which was VERY convenient.
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January 2023 by Erin Whaley
It’s a small Joann’s compared to many others but there’s still a good variety. All the workers I’ve encountered have been friendly.
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January 2023 by Linda Rowntree
Love Joanns. Not as much stuff as Hobby Lobby but better prices and service
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November 2022 by EJ Robinson
Good what I'd expect from them. The same as it's been for years and years. Only the mechanical registers are gone replaced by Computers and many fabrics once available are no longer made anymore but otherwise it's great. Most of those Textile mills are gone and thats not their fault. That's our governments fault for selling out our industry, jobs, and fellow citizens, to global trade for big banks and investors.
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November 2022 by Jennifer Harlow
They always have good sales. Sometimes the staff can be rude, but just the older ladies. The younger ones are super helpful and nice. Make sure you look close at the coupons because they seem like they can be used in store but it's for online.
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November 2022 by Marie Gonzales
All the staff are so very helpful. Great variety. Everything you need for beginners and experts.
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August 2022 by Brandi Dickinson
Friendly, helpful workers. Wide variety of items, just not always in stock locally. The app has rewards program, pretty good coupons available & shows current sales/deals. Curbside pickup available.
