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June 2023 by Jake P.
I have been in this certain Home Depot and have noticed a decline in their customer service, stressed out employees, and poor management... specifically the store manager Albert. I'm not sure who the district manger is but I would certainly have some words for him. I usually come in there for materials in the evenings for my construction company to do some shopping for the next day. You can see the employees are extremely stressed out due to lack of help, other customers are are frustrated as well. There are pallets in the isles about an hour before the store is closed and you can hear loud rap music coming from the receiving area. I would be embarrassed to work there if I were an employee. They work with a Skelton crew in the evenings and there is still plenty of customers in the store and I always see several walk out due to lack of service. I advise anyone going in there to be aware.
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February 2023 by Matt C.
I shop at this store several times a week, I own a small remodeling business. Several times I have been discouraged by lack of customer service and an even bigger lack of knowledge concerning materials they are selling. Today was probably the last day I will walk through the doors here. I asked for help to load 16 sheets of sheetrock and was immediately told "that's not much do it yourself". I guess Lowe's wants my business more being that they'd help me load a cardboard box if I asked. Sorry home Depot you just lost 10-15000/wk In sales
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September 2022 by M A.
I ordered a refrigerator that was supposed to be delivered on Saturday. Got a call on Friday afternoon from some unknown person who said.the delivery would not be made until Tuesday! Don't deal we with Home Depot unless you like dealing with LIAR'S.
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June 2022 by Stine S.
I needed a Wyze Pan Cam to help keep tabs on my cats when traveling, and the Home Depot website said they had them in stock at the location near my house on sale. Says they have 6 in stock and gives me an aisle and bay location. So I go over there, and there is no sign of the cameras where they were supposed to be. A super nice employee helps me look for them in the "cage" at the front where they keep the security cameras, but they aren't there, either. Then we finally find the SKU number for the product and check the "no home bay" where items stay before they are put in the appropriate location for sale. Not there, either. Then the guy calls the other location and all he could get out of them is that they "have Wyze cameras in the store" but won't confirm which ones. So I look online and it says they have four in stock. I drive over there and go through THE VERY SAME RUNAROUND. Not on where they're supposed to be, not in the cage, nowhere. Inside job theft?
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June 2022 by Stella Salazar Luna
I order a refrigerator that was due today today now it’s Tuesday. They quickly took my money but no refrigerator. If there is damage I will get my money back. I will video tape it .
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June 2022 by Holley Ellison
Great selection to fit every need at good prices.
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June 2022 by Amanda W.
Never again will I buy anything from Home Depot. I bought a couple of appliances and had them scheduled to have them delivered to me and it's was the worst experience ever! They changed my delivery date the day of actually during the time frame window they told me which was 11am-3pm and when I tried to get some answers no one could help or they'd give me the run around. I'm not able to get off of work during the week to receive my appliances in they're time frame so I wanted it delivered on a Saturday, well here I was having to wait for another Saturday to come around. Fixing to cancel my order, Lowes here I come!
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May 2022 by Sam L.
Do not rent equipment from this home depot because Kevin in the Rental Dept. Will change your receipt when you leave the store. And once it come out of your bank you cant get it back. Home Depot customer care is a joke.
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February 2022 by Van S.
I normally don't have any issues with this store, and I'm an extremely patient and tolerant kind of person (like to a fault) but this last visit was pretty aggravating. A corporate client of mine wanted a piece they commissioned from me to be painted, so I agreed to provide that service even though I'm not really set up to paint large furniture pieces. I went through over 13 gallons of paint, all purchased at the other location with no issue. in fact I was extremely pleased with every transaction/interaction I had over there. Toward the end of the job, I needed just a tiny bit more paint to do a couple touch ups, so I stopped by the 50th st HD to pick up a small sample size to be tinted to match the rest. I examined my options and chose a brand that was on sale for $.98, gave it to the guy behind the counter to be tinted. Without saying ANYTHING, he casually walked the sample base back to the rack i pulled it from and swapped it for a different brand, that was 6x the price. At the time, I thought I had just picked out the wrong base or something. I didn't notice he swapped brands until I got to the register and the price was what it was. $5 isn't a huge deal, and I didn't mention anything to the cashier because it would have served zero purpose, but its just the principle. If it was an honest mistake on his part then fine. But if he did it intentionally for whatever reason, well, then screw that guy. The end.
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September 2021 by Bong Alcantar
I came in for an item that says “in stock” in their website. But it turn out it already ran out of stock. What a waste of time.
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June 2021 by DONNA Shattuck
The checkout girl was non-caring as to whether I had a way to carry my 8 plants I purchased. I asked "do you have a box so I can carry these to the car?" "No!" was the answer I got. I had to put each one in an individual sack myself as she stood there watching me, not assisting me, just looking at me as she leaned against the wall waiting for me to leave. RUDE
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June 2021 by Wynona Carver
no customer service ice at all. we went in this morning a purchased 100 2x4s and they would not help load in the cart or on the truck. said if we wanted that many we need to call ahead. For the price that is ridiculous.
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May 2021 by Tiffany Kelly
Great selection and plenty of help, considering how busy it was
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April 2021 by Bill Garrett
Nice variety of plants. Including a tropical section.
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April 2021 by Carolina Mendoza
Love going just for the plants