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February 2024 by Laurene Estenson
Sue was WONDERFUL. Very helpful, so sweet, just really great customer service.The only flop was the manager was vaping while doing the t-shirt press.Super cute clothes!!
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November 2022 by Alyssa West
VERY average boutique. The clothes and accessories were extremely outdated and expensive for the poor quality. The kids/baby clothes were kinda cute but dated as well. I really only found one plaid jacket that I thought was cute. There are many other boutiques in Lubbock with way better stuff. I would probably just shop here as a last resort.
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September 2022 by Jessica Thornton
I love Dorothy Gene’s. The majority of the shirts in my closet are from there since I discovered the store a year or two ago. I make it a habit to stop in there and see what’s new every time I’m in Lubbock.
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June 2021 by Courtney Monk
Blair and Shelby were such a great help!! Love this store and the options they have to chose from!!! Definitely recommend shopping here!!
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April 2021 by Julissa Melendez
Super cute store. Went today and I just want to say that I didn’t appreciate the associate talking about me with her coworker when I was still close enough to hear. She eavesdropped on a private conversation I was having and then took my conversation out of context to gossip. She was very hostile with me asking me “what size i needed” after I said I was just looking because again she took my words out of context and thought I was trying to remake the shirts or something I honestly dont know what she was thinking but it was rude to say the least. I really didn’t appreciate it. Overall it was a very cute store and I would have bought something if it wasn’t for the terrible associate that ruined it for me.
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February 2021 by Clarysse Olivarez
Love the store. Customer service isn’t great.
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June 2020 by Serena Melton Lester
Love it. Hope my Nurse Friends can find themselves a cool nurse shirt too!!
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February 2020 by Lyzette Belloc
So my mom went to this store before Christmas and bought me a pair of boots as a gift, she wanted a pair herself but they didn’t have an 8.5 so they told her they would order them for her. She paid for them in advance and they gave her a receipt and told her to come back in a week to pick them up. Given it was the holidays I didn’t get around to picking them up for her until today. When I went and gave the girl the receipt she found similar boots for me and after explaining they were different she said they no longer have those in stock and all she could give me was store credit. I ended up keeping the similar boots but I was just frustrated that my mom spent $50 on something they didn’t even specifically order and hold for her. Never shopping there again.
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December 2019 by Kellie Blanchard
Walked in excited to shop! They had such cute merch! I was NEVER SPOKEN TOO! Not a hello or anything! Another woman walks in and she was immediately talked to and helped. Not sure why I was ignored. I left without buying anything. Went to another boutique store and bought 3 sweaters, a pair of boots and a couple of tshirts. Could have been a good sale and a new loyal customer but the lack of customer care and service stopped that.
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October 2019 by Nianna Gustovich
Friendly service. Takes the time to help you get the gift right.
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May 2019 by Ashley Rodriguez
Very disappointed in the customer service while shopping for a Mother’s Day gift today (5/8/19) the two young ladies behind the counter never looked up from their phones and greeted me or offered to help me !!! Bad representation for a store with so many cute things!!!!
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December 2017 by Peggy Fronterhouse
Wonderful store!!! Have always found things I want and the owner is always to pleasant to work with!!!
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December 2017 by Rilee Slaggle
Best store ever