Discount Tire in west Lubbock, TX, is a trusted neighborhood store known for its excellent service and competitive prices on tires and wheels. The store offers a wide selection of popular tire and wheel brands, with the ability to order and install any tire and rim combination suitable for cars, SUVs, and trucks. Customers can also take advantage of services such as tire installation, rotation, balancing, flat repairs, and free air pressure checks. Additionally, windshield wipers are available for purchase and installation. The staff at this location are consistently praised for their friendliness, professionalism, and helpfulness. Customers have noted that the team works efficiently, often getting customers in and out quickly, even when busy. Several reviews highlight the staff’s genuine concern and honest recommendations, with employees like Allen, Nathan, and others receiving special mention for their helpful and caring attitude. Many customers appreciate the timely service, with some describing their experiences as quick and smooth, often in less than 30 minutes. The store's team is also appreciated for their transparency about wait times and for creating a welcoming environment for all customers, including those without appointments or in need of urgent repairs. Overall, Discount Tire in west Lubbock is highly recommended for reliable, friendly, and efficient tire and wheel services.
Amazing customer service. Quinten was super helpful and took the time to go over diagnostics and pricing with me. I had a problem with one of the new tires and they got me in the bay almost immediately and fixed the issue.
December 2024
Lilly was very professional and enagimg. She was efficient but very friendly. I appreciated her suggestions and concern to get things right. She did an excellent job balancing my wallet against what I needed. She was upfront about the wait time and it was accurate. I highly recommend her for your needs and a promotion... read full comment
December 2024
Great store, good location. The staff is very kind and professional. They're usually busy but get to everyone as fast as they can. I've never felt taken advantage of as a single woman. I'm grateful for their help as I didn't have an appointment when I arrived in need of a repair or new tire.
