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June 2024 by Peaches Villa1
This store is very unpleasant to shop in . The staff look so unhappy and are very unfriendly. ☹️
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December 2023 by Ramsi Martinez
Extremely rude & unhelpful.
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November 2023 by Tammy Self
This pharmacy is the rudest ever. We arrived at the drive thru at 1:20pm waiting in line. Got up to the window trying to purchase Claritin D at 1:26 for them to tell us we had to go inside to purchase. I go inside to purchase just to have the guy closing the security gates behind me, boxing me in. The lady at the register told me I could only purchase one per license, so I had my husband come inside with his license. I needed 2. One for me and one for my son. My husband had his license and our purchase was done by 1:30pm. All during this time we had the man working at the pharmacy being VERY rude with hateful comments, because he stated they were closing to go to lunch. YES, I realize lunch time but customer service is not pushing people out and being confrontational with them while they are there BEFORE closing time and purchase time on receipt even showed it was just then 1:30pm. I do not recommend this area at all!!!!!!! Very rude and all about themselves. I work with public and you don’t have to be rude and confrontational with people.. The guy was not only confrontational with me, he was also with my husband.. if he would’ve just left us alone, we would’ve been out of their way before 1:30 anyways.
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October 2023 by Bri Collins
Do they not have anyone in charge? This place has been continuously awful.
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September 2023 by Brenda Astorga
Everyone who works at this location is so helpful ! It’s my favorite location 10/10 the most friendly helpful staff!
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September 2023 by Morgan McClure
Most unprofessional pharmacy in Lubbock. And it starts with the pharmacist.
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July 2023 by Connie Ainsworth
CVS is s my favorite!
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May 2023 by Austin Davis
My local CVS is fantastic! The one on 82nd and Indiana. Nathan is awesome!
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April 2023 by Tonni Jones
I have NEVER had a problem or issue with my prescription. They are friendly and prompt, and even offer a smile when they are clearly over-worked.
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April 2023 by Rick B.
Bad customer service. The pharmacist is a smart ass & wants to argue about customer needs. He recommends customers to take their prescriptions to someone else!
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February 2023 by Marco Ramos
I called to ask if I could crush my iron pill since I have been having trouble swallowing the girl said no so I asked if they had a liquid form of iron that I could take and she said I had to call my doctor???? ….But they work in a pharmacy………and they don’t know if they have another form of iron…. Ummmm ….. wow
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February 2023 by Marquess Terry
Absolutely the worst pharmacy prescriptions are never ready. They lie to you and when they do send you a message you get there and guess what... It's not ready.
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December 2022 by Feralynn B.
This pharmacy staff is AMAZING!!! We were traveling through Lubbock and my daughter was running low on insulin. This team went above and beyond to get us what we needed especially Shelsi. She was very patient and went the extra mile to get us an insulin pen to make it home.
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November 2022 by David Cunningham
Always slow and rude in the pharmacy. The only reason we came back to this store was because the doctor still had it on file. Gave name and birthdate and they say they don’t have anything even though the doctor called it in and they sent a text saying it was ready. Had to give them the prescription number from the text for them to find it. Multiple workers who apparently don’t like their jobs. Or they would rather everyone use the drive through.
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November 2022 by Brianna Lange
This place is awful ! They never answer there calls they take there sweet time , i been waiting almost 10 mins in line and its been pass there "lunch break " time and they still can't unlock the dang window for people waiting in line !!! Cvs is awful ! This is the 2nd cvs in town that SUCKS!!! they need some big changes or better management somthing !!!
