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August 2024 by Tammie White
Large store with various products
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August 2024 by Riley Moore
Worst pharmacy ever. I just had surgery on my elbow and had a prescription filled at 10am. After trying to contact them several times they call me 9 minutes before closing (8pm) and tell me they can not fulfill my prescription. Now I am sitting in pain until i have to come into the store personally to sort it out.
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July 2024 by E. Bentz.
Very good experience with the team including pharmacists and technicians. Always I get the lowest price for my medications.Photo credit to Google
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June 2024 by Rachel Neumann
I went to pick up 4 prescriptions from the pharmacy here. I spoke to Brooke, who at first told me quite rudely that she did not have my prescriptions, and told me I was at the wrong place. After realizing she was wrong, she did not apologize to me. She then went to get my prescriptions and could only find 2. It took her several minutes to locate my prescriptions. I was supposed to have a 5th prescription that she said wasn’t there, and normally this would be okay, but considering the amount of times she was wrong prior, I don’t believe that she even cared to help me. I will NEVER be back here. Brooke should be fired.
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May 2024 by J B
I love using my CVS rewards & coupons. I always save big!
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May 2024 by Lori Owen
It is amazing to me that I waited at the front of the store to check out for 5 minutes and no one shows up. Then when I found someone they don’t say they are sorry for the wait. Anything. Management needs more training.
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January 2024 by Randy Holley
Good store and pharmacy!
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January 2024 by John Spacek
Dirty and not well stocked
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December 2023 by Arthur Cajuelan Jr.
Very poor and ridiculous customer service. Doesn’t really care about the customer in pain
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December 2023 by Amy Ramirez
1 is the lowest I could go, smh... if I could put negative, they would OWE ME STARS!This location is a JOKE!!! BEYOND disappointed in the pharmacy!!! They've dropped the ball too many times! And getting WORSE! You never can talk to anyone and when you do actually get someone on the phone they are absolutely RUDE! I'd rather pay more at a pharmacy that I can rely on, who is respectful and helpful! I am told the file says "patient put rx on hold" EVERY. DAMN. TIME!!! I did not! Over it!
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November 2023 by John Noles
I visit this Location often and the store is always clean, it’s always easy to find what I need and the pharmacy is great. The staff at theirs location is not helpful at all though. It’ll be easy to find the employees for sure as they seem to congregate in one isle with everyone restocking at the same time, in the same spot… and if you happen to find them to ask for assistance with someone checking you out they will be more than happy to tell you “the selfCheck out is open”. Happens every ?? time?? I ?? go ??. That said the fact of it being clean and easy to find what you need is brought down every time you have to hunt an employee down and have them argue as to weather or not they feel like doing the job they are hired there to do… assist customers & check them out!
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October 2023 by Jennifer Mitchell
Worst pharmacy in Lubbock. My daughter’s prescription was called in at 10:00 am. Went to pick it up at 12:00, and it hasn’t even been processed. So I get a text that it’s ready at 2:00, come to pick it up at 3:00 and they say that it is not ready and will be another 30 minutes. Very frustrated and will never use again.
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September 2023 by Tavian Richardson
Avoid like a plague if you need medication
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September 2023 by Liz Crosthwait
They shorted me on my prescription.
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August 2023 by 9to5tech
Trash. Never have medication in stock. 30 minute phone wait. Some people need to be let go.
