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November 2023 by Maximumusimilliandio Dabien
Best place to get gas if you gots the membership. People going the right way, unlike Sam's. The attendant there is always keeping the area clear of debris and takes good care of each pump. Touch and go with the membership visa is the bomb!
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October 2023 by Aaron Phillips
Quick and efficient gas experience for Costco members. Prices aren't posted but are much lower than the surrounding area. 86 and 91 octane fuels are available.
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September 2023 by Max
Amazing layout! Everyone goes the right way and follows the arrows!The lot is always clean and tidy. Nothing to complain about.
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June 2023 by Jerry G.
All employees have always been professional and helpful. No complaints at all, however, there was a sales rep selling the Infinity PR Pro that changed a 5 star rating. I purchased it and when I got it home, one of the batteries wasn't working. It shows full charge but will not operate the massage device. I spoke with the rep and was told it couldn't happen. "Well I can prove it did!" Super dissatisfied Costco allows people like that to sell in their stores. I'll keep going but will shut down anyone trying to sell anything. Stay away from the Infinity massage device at all cost.
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May 2023 by Moderno P.
I always find what I need for the most part here. However, why do customers have to scan their stuff I'm not an employee here. Convenience ok, but pay me if I am going to scan my own items and still get no bags to put them in. Same goes for Sams Club who never has change for cash.
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January 2023 by Jt S.
I most likely won't be back to the lubbock store. I was there today checking out when I was stopped by a short hispanic woman named Edna I think, asking random questions about my account like am I an "executive member" and what not. The only crazy thing was she didn't harass anyone before or after me about this. She took our card over to a computer and started checking it or something, but didn't check anyone else's card or harass them. I get I was the only black person in the store but if you're going to racially profile at least make it seem like you're doing your job instead of picking and choosing who to harass. Even when she called the manager over saying we had the "wrong card" because it's old, you could even tell he was annoyed with her. I guess racism and discrimination is still alive and well at this lubbock location. DEFINITELY WON'T SUPPORT A RACIST BUSINESS!
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December 2022 by Jenni M.
Costco of Lubbock, TX, is never as busy as the Costcos I used to frequent in Southern California. Love it! (I chuckle real hard when I hear those Texas accents complain that "dang, it's pretty busy today.")Parking is easy. I always snag a spot relatively close to the entrance and a return cart receptical. People are rude everywhere you go, but here most of the customers still have their manners and make eye contact with you. Love that too.The gas station has the shortest lines of any Costco Gas Station I've ever seen. Did I mention their prices are the cheapest too?Most things I have found to be in stock. I don't come here for groceries, though, because I live 105 miles away. That'll change once I have a vehicle large enough for a large ice chest.That being said, they have employees who do not know where certain items are because "they don't work in that department." Twice this has happened. And I think to myself, "Okay, so whip out that walkie talkie and find out because obviously I came to you as a last resort."I noticed a big change from November 2022 to December 2022. In November they still had the plexiglass barrier at the checkout stands. In December, those suckers were removed. Not even sure why they had 'em because I always have to have folks repeat themselves. They don't seem to protect you much from illnesses (that you shouldn't be shopping with anyway) any better than those cloth face masks. So, thanks, Costco Lubbock. See ya' next road trip.
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December 2022 by norma cruz
I love how they keep the flow of traffic going only one way at the gas station.
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September 2022 by Joe Khaled
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September 2022 by Letty B.
I love everything they have. I go at least 2 times a week. I love all the socks that I can get. The sketcher tennis shoes are awesome. I love that I can buy nice tops at a very low price. I buy all my husbands clothes here. We have have bought several jewelry pieces and couldn't be happier with them. I recommend Costco to anybody!
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September 2022 by Kathy Schwabe Hill
Costco in Lubbock TX is discriminating against disabled customers who need a motorized cart to navigate the store. While they may not be violating laws, they are demonstrating they do not care about this population. I was told by an employee that the Lubbock TX Costco has a grand total of 4 motorized carts. I was attempting to shop on 9/8/22 and waited over 1 hour for a cart. In that same time. I witnessed other people who were also waiting. 4 of those people gave up and left. That's lost business for you Lubbock Costco. Furthermore, this shows that YOU DO NOT CARE ABOUT YOUR CUSTOMERS WHO PAID FOR A MEMBERSHIP. AND THIS IS HOW YOU TREAT US. YOU ARE PRACTICING DISCRIMINATION. SHAME ON YOU!!!!
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August 2022 by S S
Gas prices are better than in other gas stations - and it's very convenient to have a gas station at Costco. I find the quality of gas very good - better than in other places. Costco does a great job keeping the gas stations clean and serving all the loyal customers.
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August 2022 by Priscilla Enriquez
Most times my card will not read then comes Travis to the rescue. His customer service excellence never fails. Thank you so much!
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May 2022 by Joe Ramirez
My favorite place to fill up!! Always clean and the attendants are the best, especially Stacy! She's super sweet and always willing to lend a hand! Keep up the great work!
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April 2022 by Jas Xiang
It’s a pretty cool and neat thing for Costco to have their own gas station, I like it. It’s a lot less sketchy then the gas stations by campus, and they usually have pretty good prices too for gas. I’m a fan of it. Fueled up before my last road trip before spring break here. The card situation sometimes gets a little confusing at the pumps, but maybe that’s just me being goofy
