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March 2024 by Randy
I would give ten stars if possible. I've got a '94 corvette that after someone else worked on it leaked oil like crazy. After calling a number of other places; some asking me where it was leaking from! how should I know that's why I'm calling you!, I call CAR. I explained to Greg that my water pump had been leaking; the original problem,and he knew exactly what the end result was. A burned out distributor system. Anyway after talking to him for a few minutes I felt confident that he knew what he was doing. Greg quoted my a price and service plan that I felt was fair. I realize how much work they were about to do. After having my car for about a week, Greg asked my to come down so he could show me what was going on. Apparently the last mechanic somehow "forgot" the water pump oil seal and gasket. In the end they DID NOT have to tear the front end completely down to the oil pan, AND!! it was only going to cost me half as much as quoted!! Who does that?! Seriously? Only charge you half of what they quoted you. Thank you Greg and all the folks at Complete Auto Repair.
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January 2024 by Darrell Price
Really not a good place to go..estimate included a $600 charge for a part that could be purchased for $50 here in Lubbock. When I saw that, I got my car and just left..Got it fixed for $150..these people wanted $1100 for parts and labor for a $150 job.
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February 2023 by Joe Vasquez
Worst Place I've ever been to for repairs. They had my car for 2 it lasted a weeks week before it shut down again Greg the the mechanic there was only worried about my money . Very bad experience
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November 2022 by Amir B
I took my Dodge Charger to this shop to find if they can install a wiring harness. I clearly showed them which wiring harness I need. After a full week, they called me and said we do not have the harness. They charged me $340 for not finding the harness or repairing my car. I feel this is totally unfair and I am hoping to get my money back.
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August 2022 by Masud Ismayl
Took almost $80 and couldn't even recognize the exact problem. Many shops do that free and with that money you can get whole car inspection.Service: Vehicle Inspection
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May 2022 by Veronica Rojas
Very bad experience and unreasonable prices. Greg at the front was very unfriendly talked ugly and wouldn't start work on vehicle until putting a down payment but didn't wanna quote us a full price he wouldn't even check it without money down cus it's an older vehicle. Terrible terrible terrible service!!!!!Service: Auto maintenance
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April 2022 by PTS Deeznutz
Claimed to have more knowledge than other garages, even talked down about Oreillys.Kept my car 4 days, and charged me 180 for the same information oreillys had given me for free.Wanted more than the cost of a new engine to fix a timing issue.(Almost 1800)Claimed they needed to rent a special tool to do the job, but that tool only cost 40 bucks online.I wont be using them again
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October 2021 by Lucas Lamay
I love this place, My car is currently under going a major performance upgrade, I decided to come here because in my opinion these guys are the best. I'm a huge fan of the people and owner.
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May 2021 by Jennifer K.
Friendly, knowledgeable, great prices and quickly got to my car while I waited in the lobby
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September 2020 by Michael E
Friendly and helpful staff. Great experience.
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September 2020 by Brad Fann
Great guy treated me good
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August 2020 by Jase Jones
Always honest and straight forward, never try to screw me over and do great work. Will continue to use their services as long as I keep breaking my truck
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May 2020 by Amanda Phipps
Took our 2010 Audi here after a few places gave us the run around. I spoke with Greg about our vehicle anytime anything came up I spoke with Greg, never anyone else, always one person. Greg was very informative and detailed about the work that needed to be done. Overall great experience and would recommend to anyone.
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April 2020 by kenneth bouscher
Came here for a tune up charged me $1800 and the truck runs worse now had to take it to another shop complete had broken a spark plug off and didnt even fix it
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January 2020 by Mohamed Gumaa
Friendly and very cooperative staff. Helped me fix my car while resting in the designed area. Highly recommend!
