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December 2021 by latrice Thomas
The worst customer service ever!! I have never been treated so rudely in a store in my life. Placed an online order and when I got the store the order was cancelled by the store. Then accused of being a lier when the charge was already on my debit card. Wouldn’t wait on me because I wasn’t dressed to the nines. I was in the store for 15 minutes everyone ignored me !! They looked at me like I couldn’t afford to shop there. I ask about several outfits but was ignored so they could wait on someone else!! Was told they would make the order right and pulled the shirt off the rack . Was told they would honor the price from the online order but charged me the original price then 10% off the rest of my purchase but obviously they don’t know math!! They took 10% off then added it back at the end. My husband paid for the order then realized they over charged by over $50.
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December 2021 by david thomas
The staff was very rude and over charged me on my purchase. Would not recommend shopping at this location.
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September 2020 by Mark Allen McMillian
Happy birthday gift
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June 2020 by Diana Rodriguez
I love the style of clothes and their sales are amazing. The ladies are always so friendly and helpful.
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May 2020 by Nina Pruitt
Always friendly and helpful!
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March 2020 by Minerva Alaniz
Didn't go there!
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February 2020 by Sheila Morgan
Awesome store with great merchandise. For great deals get to know the sales staff and they will call you when big discounts are to be had. Shop their clearance section for super deals. High quality clothing and best accessories around. My favorite store in Lubbock.
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January 2020 by Richard W. Darnell
This store has now closed. The rent increase was too much for them to continue. Rent goes up each time a new buyer buys a strip or mall center. Too many good places are lost due to rent that cannot be supported. So sad.
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August 2019 by F K Smith
It is a lovely store. Staff was very helpful & friendly. Will return.
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June 2019 by Barbara M.
My sister & I shop at Chico's regularly. We visited the store this past week and were very happy with the styles and selection. Peggy, our saleslady, was friendly and helpful. She checked on us often and hung our clothes to try on in our dressing room. She got us different sizes when needed. Chico's Passport Rewards program is linked in their computer to your account so you don't have to worry about keeping up with special offers. It automatically shows in your account at checkout. You also get an extra 5% off for being a rewards member.
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May 2019 by Nilufur Ali
Bloodly Lubbock and their traditional racism!!! If your not blonde or blue eyes you're out of luck here!!!! This is for the fact. These employees are lucky they work under a roof and not in a cotton field. I forgot Chico's has a policy we only assist white people only. Awful place to shop, terrible experience.
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March 2019 by Ginger B.
Chicos is my go to store. Can always depend on being able to find something I love. Great employees and manager. Don't know what I would do without Chicos!
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February 2019 by Diana Johnson
Beautiful and on sale
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February 2018 by Mary Jane Brown
Nice upscale clothing.
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August 2017 by stacy lopez
Completely messed up my takeout order and then they credited that for us to come in and eat so we came in and actually sat down and ate and it was horrible the only thing good there was that white dipping sauce that they have. And it's completely 100% overpriced for what you get and the service
