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“I have not been to Body Shop’s in Lubbock , as I have not lived here in the last 40 years. I did my research on Google and read about the body shop and their reviews. I chose this Body Shop due to the fact that their reviews were pretty much outstanding as well as they replied back. I myself as being a business owner in Austin for the last 40 years, I believe that responding back to your reviews is good business. When I called them on the phone, everyone I talked to We’re very pleasant and informative. My car was only there for a few days and it looks absolutely great. And they guarantee their work so if there is any problems, I’m not worried. And to top everything off, my car came back spotless clean. Thank you very much for taking care of me and my vehicle. I hope I don’t have to use your business again however, if we win, I will choose you again.”
“They are an amazing group of people with amazing skills. I had great communication throughout the whole process and they fixed my baby up and it looked fresh off the lot!”
“We brought our vehicle here after we had a horrible experience with another company. Have had a great experience with the people that work here. Customer service is phenomenal. Our only regret is that we didn’t go here first.”
“What a great job! I really have no idea how they are able to get sent out the way they do! Looks exactly like it did before the dent was there. Even better is it was ready when I was told it would be ready. I will be using them again!”
“I took my 1990 Chevy stepaide there for a complete overhaul of the exterior. Couldn't be happier. They were recommended to me by Williams Brake Tune and Tire, and I'm glad they did.”
“I can say that the team did a great Job; the car came out looking nice and fixed, clean. Shelby was great and help facilitate the communication between the tech team, the parts shop and myself”
“Daniel Dent Company was amazing. They got both of our vehicles in and out quickly with all repairs. They went above and beyond to help get our vehicles completed in a timely manner and responded within an hour of we had questions.”
Closed
1302 Avenue E, Lubbock
Body Shops
“Great place with friendly people they knew exactly what they were doing with great prices and the paint I picked up from them was dead on definitely continue to use yall for all my painting needs and moreService: Body & Trim”
“High quality workmanship. Very professional and efficient.It's a family and locally owned business.The Manager Eli Brown is very transparent and practical regarding pricing and replacement parts choices. As a customer businesss environment is very comfortable.5 Stars easy...Keep it up Western Collision!Services: A/c installation & repair”
“I had such a great experience taking my car to Lopez’s. The staff are incredibly kind and helpful, going above and beyond to attend to their customers. I’ll definitely be coming back for all of my car needs, as well as recommending Lopez’s to friends.”
“I am so thankful we found Roy’s for our collision needs. It was already a stressful situation but, Roy’s has great communication and skills in reconstructing our car. We appreciate the kindness, talent and convenient location.”
“Great communication, fast service (less than a month, which we were thrilled with!) and the car works great now! Would be my first call if it had another accident”
“They always make my experience as smooth as possible and keep me in the loop at all times. They are courteous and professional but so genuine in their caring about your situation with vehicle. Will continue to use their services and definitely recommend!!”
“Joe and his team are fast, efficient, accurate with not only repair estimates but also time estimates, they are super communicative about what’s happening with your repair, knowledgeable with any questions you have, and most of all, kind and friendly. They are fantastic and while I hope not to have to use their service again, I won’t use anyone else if I need that service. I cannot say enough good things about Crash Champions, Joe and his team. Thank you so very much!”
“I had a great experience with Precision Bodyworks on West loop 289. Their staff was professional and very helpful, and I could not be more pleased with the repairs they made to the front end of my car. The new hood, grill, bumper and headlight look great, and the paint matches perfectly! If I ever need repairs in the future I know where I will be taking my business.”
“They did excellent job repairing hail damage on my car. They went above and beyond by taking me home and delivering my car to me in Levelland. Would definitely use them again.”
Closed
2101 109th St, Lubbock
Body Shops
“Unfortunately my brand new 2023 F-150 with just 3,000 miles was recently rear-ended. It pushed in the bumper and back driver-side fender well needed replacing. I went by a few body shops for estimates and was rushed through. They seemed to not care if i did business there or not. I stopped by Collision Center of Lubbock and one of the adjusters there did a very accurate detailed description of the work they would perform. She printed out the estimate and walked me through the whole process. At that point i was so impressed that i told her to order the parts and move ahead with the repair. My truck was there about three weeks. It took a lot of work to take off the box and do it back to factory specifications. The GM (Daniel) and owner (Lowell) both made sure that the truck was to my 100% satisfaction. When i picked it up it looked better than off the showroom floor. These are fine people that did me right.”
“Was very professional and was very pleased with the Service was back with my vehicle before end of day will be letting them work on my vehicle from now on ???????”
“Update Review: I previously wrote a one star review for one of the locations. After many attempts of attempting to get a hold of the owner personally with no guidance from the location, I was able to find information on Facebook. I will say, I was pretty heated and could have gone a better way in trying to reach the owner, but I felt a 1-Star with detailed review would catch their eyes. Needless to say the owner personally called me and we discussed the issues at hand. We agreed to drop off my vehicle once again at a different location.
I will say this location was day a night. From the moment you walk in, the lady at the front desk was so kind. I was met with one of the foreman at this location and we discussed the issues. He was attentive to the things I pointed out and he said they could take a look at it and try to fix the issues I pointed out.
I recently bought a full replacement bumper and rear replacement bumper that I was willing to pay to install at the other location. I did meet road blocks, and I knew the rear bumper was going to need some adjustment. I did not know this until after I bought it and got some expert advise from a Ford Excursion Club. Needless to say, the owner called and asked if I wanted the rear bumper installed. I advised him he is more than welcome to try as I know the other location and a bumper shop said they could not install the rear bumper.
Today, 7/8/2024, I was able to pick up my car. I am very impressed with the work that this location was able to do. I spoke to the foreman who took the time to come and talk to me about the job and what was done. I couldn't be more thankful for his expertise and assisting in the job, as I was afraid I was out nearly $2,000 in bumpers since I had them outside the return policy. I would recommend this location to others as I believe the dynamic and craftsmanship of these technicians were superb. I will also say the atmosphere of this location is very welcoming.
Thank you Joey for reaching out and making the situation right, this speaks volume on integrity of your business as you able to listen to customers frustrations. I am sorry that we started off rough with our first interaction.”
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“I had gotten hail damage this past summer and I was dreading the whole process. I called A.S. Dent and spoke to Erich and he immediately put me at ease. He explained everything and they did an amazing job on my car! I was concerned I would not have a car for a week, but they have rentals there as well and I had my car back in 3 days. I strongly recommend them. Erich, Will, and of course Mr. Allen all go above and beyond to help you. Got hail damage? Go to the experts...A S.Dent Shop! God bless them!”