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July 2023 by Cd Ruckman
Really awesome people to deal with
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July 2023 by Becky R.
I know she's very busy but you don't string people along. She offered a job, yet kept me hanging. Not a good way to slow yourself. Glad I didn't work there. Seems shady.
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July 2023 by Agueda Canedo
I was promised service within the hour, I was promised they had the piece I needed. Tried calling many times to get an ETA. 6 hours later, after hours answered and clarified they still need to get the part and that all their trucks weren’t available at the time. Even though I specified if they do not have the part I would not bother with their time. She assured me she did. I understand they were backed up but good communication goes along ways.
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April 2023 by Poppy Walker
Addy and her team were awesome to work with. They got our vehicle in right away and they were all so kind and helpful. Thank you so much for getting our vehicle fixed! Highly recommend!
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November 2022 by Akeem Gouch
I would like to thank A&B for stepping in and saving the day for me. I was broke down in Lubbock Texas and was there for about 2 weeks before A&B stepped in and got me back rolling within a days time. I really from the bottom of my heart appreciate all their hard work and effort to get me back rolling. I highly recommend A&B, professional service, and just great down to earth people. Thanks again A&B, you truly saved the day.
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October 2022 by Elda Galvan
Couldn't help us
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August 2022 by Leah Gustafson
Not helpful at all. A&B you have no record of servicing me because it was one of your “independent “ drivers you have working in MN, sent out by the 3rd party roadside assistance company my insurance provider uses. when driver finally arrived there was no business name on his vehicle and was condescending to me. So please don’t say I didn’t use you. Maybe hire better “independent operators that work under your business name”
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August 2022 by roger dunlap
Horrible serviceWas told mechanic would arrive in 45 minutes. After an hour of waiting I called six times and got no answer. An hour and half later I get a call saying that they sent the mechanic the wrong location and that they don’t answer the phone during SHIFT CHANGE. When I questioned the lady about when the mechanic would arrive. She said that “ it will some time” I replied what does that mean. She no answer, I told her that I would find someone else. I spoke with other mechanics in the area who also complained about their service. LAZY CUSTOMER SERVICE and attention to detail in the office. Not to mention the ridiculous fees they charge for this low quality service.
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June 2022 by Tyler N.
Reached out to A & B Roadside while stranded at 1 a.m on a Saturday night. This was one of the few shops that answered the phone and offered repair. The parts took a while to acquire but that's a given when every parts store is closed in town. There service was prompt and fair. Thanks Guys!
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August 2021 by Joanna Stagner
We were broke down about an hour outside of Lubbock do to lost wheel bearings on our travel trailer. I called to see if they could help and Addie was so very personable and caring about our situation, she had heard about a truck and trailer on fire and she text me to make sure we were okay and had been praying for us. We were able to limp into Lubbock and she allowed us to leave the camper in their yard and they not only fixed the wheel bearings but checked all of them. They told me the axel was good and didn’t need to be replaced. We could have been slapped with so many “fixes and needs” but they were so honest! Highest of recommendations for this company!! I’m suggesting them on FB as well!!
