-
February 2024 by Springlake.Coop 4 Gin
Perfect customer service!!
-
November 2023 by William Howe Jr.
This place always delivers.
-
September 2023 by Samuel Cano
Mr. Gideon made me feel welcomed. I am a first time buyer so I had a lot of “basic” questions, he was more willing to help. Probably will come back for Christmas gifts for the family. And like I told him, it’d be nice if y’all added a selection of head gear. Overall dope store, had a good experience.
-
September 2023 by Carlos Perez
Went in for a tact vest only to find a tall blonde employee already wearing one! Bro was wearing 5.11 apparel from top to bottom! Always a good sign to see the employees comfortably rocking the gear! Shout out to Gideon he was super helpful and will definitely be coming back for more!
-
September 2023 by T Nelly
have been in a couple times and Gideon is who i always see when i go in and he’s been a great help with finding just what i need
-
August 2023 by Alexander Johansen
I’ve been in here a couple times lately to buy an assortment of items required for a new job. I’ve dealt with Gideon both times and he’s been incredibly helpful and has been able to make knowledgable recommendations on what I’ve been looking for. The other employees I’ve seen in there have been outstanding as well. Will definitely keep going back.
-
May 2023 by Kevin Milligan
5/24/23 I asked for a specific item found on 5.11 website. Hispanic guy didn't know what I was talking about. When we pulled it up on his computer he said, "We don't carry stuff like that". Found the exact 5.11 product I wanted at Cabela's a few doors down.
-
March 2023 by Jr Sauceda
3-3-23 around noon. Went in and accidentally asked where was bdu were located. Hispanic salesman rudely says we don't sell bdus, we only sell cargo pants. When asked for certain color cargos, rudely said I was in wrong area and then walked away. Spent 10 minute and never asked if I found what looking for. Can't us busy for reason only 2 customers in store. Very rude.
-
March 2023 by Andrew D
Wide variety of items. Staff helpful and friendly. They have all your tactical needs.
-
March 2023 by taleigh gorman
I visit this store way too often. The last 3 times I’ve gone Kiara has been there to assist me. 10/10 customer service from this girl and I appreciate her for becoming familiar with me! My man and I are huge fans of the tactical gear so I know he will love the new pairs of shoes I got for 50% off today! Happy Valentine’s Day Love.
-
February 2023 by Laurene Estenson
Terrible customer service. They don't even know their return policy?! Good luck 5.11, with those prices and that service you're going to need it.
-
August 2022 by Erik King
Love this place! It has so many interesting things. I live you walk around looking at everything.
-
June 2022 by Edgar Barron
Service is always great every time I go there!!
-
March 2022 by Willy B.
I went in about 11:30 this morning. I was the only customer. There was one employee that I saw and she didn't say a thing. I walked around looking for some belts and maybe a couple of pair of pants. Never once did the employee greet me nor ask is she could be of any assistance. Worst customer service ever. I will never return to this store again.
-
January 2022 by ALEX WIMMERS
Very rude employees and not helpful at all. As a customer that spends a lot of money at this location and others, this is by far the most rude employees I’ve ever had to deal with especially the manager. They make it extremely difficult to return items so be sure to try them on before you leave the store. At the end of the day, businesses are supposed to support and work with their customers to make them happy and use common sense to do what’s right. ESPECIALLY you’re repeat customers. Sad to see but will not be ordering from here anymore.
