“I highly recommend NWS. It was very stressful building a home and picking every single thing out. John Henson was my salesman and he made the home building process smooth and stress free. I knew what I wanted and many things weren't available on the showroom. He was able to find the bathtub and bathroom sink I was wanting, by searching at his online options. When buying appliances he also helped pick out the perfect gas stove and was very detail oriented.”
“Store is always clean and well kept, sometimes the bathrooms need attention. Staff have been friendly. Always a cart when needed, great bulk items but sometimes can be out of stock on the top rated items.”
“They are very good at what they do. However; there are some major issues that need rectified. 1) They can’t give you a price quote if you have insurance until you fill the prescription. Who wants to transfer a prescription if it’s going to cost more? 2) Sam’s Club really needs to merge their databases so the pharmacy is aware of who has a Sam’s plus membership (which many of us purchase due to all the pricing perks that it offers for some prescriptions). At the very least, there should be a way for the pharmacy to note our account is Sams plus on their side. I always tell them I’m a Sam’s plus member but when I pick the prescriptions up, they often have to circle back and check the Sam’s Club plus price against my insurance price. This is a waste of everyone’s time. As a major retailer, it’s inexcusable. Last time I got some serious attitude from one pharmacist asking that I let them know I am a plus member before filling the prescription. I DID….I DO! Do better, Sam’s!!!”
“I purchased on a payment plan my new hearing aides from Sam's club about 2 years ago with Paul but I've not been happy with them since I got them. First I am so very disappointed in letting Paul talk my husband into not getting the rechargeable hearing aides for me, instead I was told the batteries would last for up to 2 wks. This is a total lie, I'm lucky if the batteries last for 3 whole days. I've since started dealing with another audiologist, Rachael in Sam's, she has been most helpful in getting my hearing aides to working better n gave me filters that I can change out myself whenever I nd n a cleaning tool... Getting in to see anyone can be a bit of a pain n when I do there's usually a bit of a wait. I regret not using another well known audiologist like Livingston hearing or miracle ear. I thought I was going to save money n get top of the line hearing aides with excellent followup Customer service. Now for the 2nd time I've got one hearing aide that's not working at all. Hoping it can get fixed right in the store n not nd to be sent off again as it was the last time that left me without any hearing aide for over 2 wks.”
“I've purchased 4 pairs of glasses from the Optical Center at the Longview Sam's Club. Incidentally, they offer an array of perks to Sam's Club Plus Members. Camysha, the friendly, young manager, always has a smile and professional counsel for me. (or, just a welcomed wave and 'hello' should I pass by her department on unrelated trips to Sam's.) It is a lifelong propensity of mine, when possible, to patronize businesses in which I've met managerial and/or administrative-tiered employees. Camysha happens to be one of those such folk, and this personable young woman gets world-class kudos from this repeat customer.Give 'em a try.”
“I had a mishap at my last appointment so I walked in a bit apprehensive but Clifton in Tire and Battery was so nice and helpful. I hope I see him again next time :)”
“Prices were the cheapest in town as it should be! However was only .05 cheaper, being as how I pay to be a member here you would think there would be more of a savings.”