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October 2021 by Aaron Moore
Very well organized and courtesy employees...
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February 2020 by Ronda P.
I went this morning to pick up my groceries. When I arrived home this is what my pot pie looked like. To be fair (and because unlike Walmart, I have integrity) the 2 girls who delivered the groceries were nice and actually smiled despite being out in the pouring rain. Also to be fair, it's safe to say that this is probably an accident, and it's not packaged great. But what happens next...well... mind blown. I called to the store, and offered to send them this pic. They didn't want the pick..they sent me over to the 800 number saying they can give a refund. I wait 10 mins for the online number, who's rep then tells me I need to go back to the store, they can't give me a refund. I spend another 20 mins while this heavily accented person disregards me telling her several times that I started at the store, and they already said they can't do it. I ask for a manager, and she puts me to the store instead (without telling me). So now i'm right back where I started, while the girl explains it can be down thru the grocery app. So she spends another 20 mins walking me thru the app, only to find it can't be done that way. At this point I ask for a manager, and what I get instead is her lowering the phone and pronouncing to the room at large that she needs a manager because this customer is being "b****y" Yep, that's what you get with Walmart pickup...destroyed product, the run around and then called names for good measure. I called corporate, and they told me in a monotone that they would speak to them. Walmart is all great- until you have an issue...then you are "b****y"!!
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July 2019 by Caballero J.
guys at service dept/ cashier keeping this place alive . They are the beat part of walmart besides giving the survalence cameras the bird
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March 2019 by madge manzke
Electric Carts are charged nightly but no one checks during day to see if carts are plugged in and recharging when not being used.
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August 2018 by Denna G.
I have shopped here from when they first opened until about 2015 when we moved. I have never met or been serviced by such hateful unhelpful people. This location hires nothing but rude and lazy people. I now go to the one in Kilgore (excellent service) or the one on Estes Pkwy (also excellent service).
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August 2018 by Joseph Im
Good big selection of Sam Walton’s legacy. Lots of Chinese products
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March 2018 by Amalia F.
For the groceries - they run out fairly fast. Went in at 2PM and the shelves in the produce was nearly all gone and no one was restocking. The employees barely know where anything's at and are not very helpful, it's a big store, and when if i have to ask more than 4 people where a product is, that's a problem. But some days are better than others, some employees are more helpful and friendlier than others.