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December 2023 by S.L.J.
Unprofessional customer service.
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July 2023 by Wilson A
Texas bank and trust have all of the departments somewhere else, I was looking for the ATM machine and couldn’t find it. So I had to drive around until I found it. That was inconvenient, but I found it thank God. This was my first time going to this Texas bank and trust on Whaley in Longview texas.
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April 2023 by Ann Duke
Best bank in Longview!!
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February 2023 by Abraham Rico
Been a person that has been at this bank since 2014 and Have used the drive through for a couple years now and never had an issue till today Friday, 01/20/23, the time was appx 5:00 pmI’ve never felt such disrespect as these 2 females have made me feel today. I arrived and pressed the button to call the teller as usual and was at sitting at the lane (mind you it was dead), the two females were sitting on the chair at first peeking out the window, fully aware of me being there but I figure they might be busy with something, they get up and walked around then another man pulls up beside me and I’m aware he wasn’t being attended either, I didn’t hear him being attended but he sent the vessel. Still sitting there waiting, the F’s come back to their seat and again just start peeking out looking at us waiting.The guy beside me got his vessel but not sure exactly if he was helped cause I didn’t hear the “thank you” then shortly after, he left. There’s a maroon jeep behind him that has been there for a couple mins that pulls into the lane as the other man leaves . At this point it’s been about 15 minutes and still they peek in and out from the computer screen and out the window, when the jeep pulls in, they are attended almost immediately as they arrived. As I see this I’m extremely ticked off and drive away. Will look to bank elsewhere cause of this experience and will recommend others to do the same, as they say one represents all so in todays case 2 females have represented all of Texas bank and trust, so a suggestion is to rid of the ones that represent the company poorly.
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November 2022 by A M-J
The absolute best bank here in East texas. They are a local Regional Bank and I highly recommend them over any of the big name National chain banks. Tb&t has been in business for over 60 years here in East Texas.When I move back to East Texas I needed a local bank and went straight back to Texas bank and trust. I've always had great service with them and the staff is always very helpful. This time Michael helped me set up a new account and it went flawlessly. I was in and out of the bank in less than 30 minutes. My account was up and running immediately so I was able to withdraw money and use my card as soon as I had it in my hands.What I love most about this bank is they do not nickel and dime you to death and they do not charge you a penalty for using your account. Another great service is that you do not need hundreds of dollars to open an account. You just need a small amount to open your account and get things started.If you're looking for an honest great friendly bank then Texas Bank and Trust is definitely your go-to.
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November 2022 by A.E. Matray
The absolute best bank here in East texas. They are a local Regional Bank and I highly recommend them over any of the big name National chain banks. Tb&t has been in business for over 60 years here in East Texas.When I move back to East Texas I needed a local bank and went straight back to Texas bank and trust. I've always had great service with them and the staff is always very helpful. This time Michael helped me set up a new account and it went flawlessly. I was in and out of the bank in less than 30 minutes. My account was up and running immediately so I was able to withdraw money and use my card as soon as I had it in my hands.What I love most about this bank is they do not nickel and dime you to death and they do not charge you a penalty for using your account. Another great service is that you do not need hundreds of dollars to open an account. You just need a small amount to open your account and get things started.If you're looking for an honest great friendly bank then Texas Bank and Trust is definitely your go-to.
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September 2022 by jay howell
This is the only location in Longview Texas that is closed on a Saturday so if you have any transactions you need to make on a Saturday you cannot.
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January 2022 by hopen faith
Great Bank!! Very friendly!!
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August 2021 by cheryl s
I’ve been with TBT for over 20 years. The team provides exemplary service. Jennifer Harper is excellent for loans. Absolutely a pro. They have wonderful programs for young people to get a head start on being financially responsible. I’ve moved many years ago but will continue to have TBT be my primary bank to manage my money. App is easy to navigate. Common sense and intelligent banking.
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March 2021 by Carly Riley
Slowest drive through. I don’t think I’ve ever sat at the drive through for less than 15 minutes before even being helped. Once I do get asked what I need, it’s at least another 30 minutes before what I need is completed.. It doesn’t matter if there’s no one else at the drive through, it’s always slow. Don’t go there if you’re in a hurry.
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January 2021 by Mirna Rondi
I am really pleased with the bank I have been doing business for almost 3 years the service it’s great highly recommend
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November 2020 by Chris C.
This is a great bank for free checking and very convenient for me. I always visit a Crissy at the teller window for all my deposits, she is super friendly and always happy
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May 2020 by Thomas Caruso
T B T gave me a loan to buy our home when no other bank or lending institutions would and have been there for me no matter what the situation was.
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February 2020 by Thomas knighton
Professional service and staff
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January 2020 by M Rondinella
I am really pleased with the bank I have been doing business for almost 3 years the service it’s great highly recommend
