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September 2024 by Allen Fleming
I was off to a bad morning, running out the door without my coffee, running late, clothes still in the dryer, so half dressed. Had to stop for a texture tool and wait for the money to transfer to my account and while thinking I had to make multiple stops, I was relieved when the employee showed me the coffee station and directed me towards the texture tools they had. I was relieved with the service and timely fashion that had me headed to work with coffee in hand and tools for the job that day. Thank you
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July 2024 by Anna Owens
I normally go to the usual hardware stores for paint but today I needed Sherwin-Williams colors specifically for a client. I came in to get paint chips and had an exceedingly positive experience. Doug helped me find what I needed for a job, gave pertinent advice about paint selection, and set me up to navigate future paint purchases with ease. Honestly can’t believe I’ve been slumming it at Lowe’s and Home Depot until now. Made a loyal customer out of me in one visit!
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July 2023 by Gilberto Perez (GP3)
Great people very knowledgeable very kind
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August 2022 by Chris Salyer
Great customer service! Location was easy to get to and clean. Product worked better than expected.
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February 2022 by Damon Hudnall
I feel like if you aren’t a contractor, you are not important to them as a customer. I was referred here by the Wal St. store because They didn’t have what I needed in stock and sherwin williams seems to give all of its attention to the High St. store. My last visit just about made me switch full on to Valspar. I came in at what I did not know was about ten minutes to closing time on a Saturday. The man at the register seemed annoyed that I existed. I told him I needed a specific SW color in a five gallon size satin sheen. He came out with an Eg-Shel without consulting me about the sheen I had requested. I took it, because I figured it would work for my needs, but my colleague has let me know in certain terms of his dissatisfaction with its quality. It honestly looks like a semi-gloss after I put it on the wall and it shows every flaw. To top it off I also asked about purchasing a gallon of another paint in an oil base. I can get it at my local hardware store, but I was at SW so I figured I would go ahead and get it. When I asked, the associate gave a chuckle followed by a firm “No”. My personal take of that chuckle-No was at its base “No you idiot we obviously dont have that”. My apologies for assuming you ran a high quality paint store! ? I feel pretty burned on this experience. My advice to Sherwin Williams is to give your inventory to the Wal St. Store… they are actually very helpful and courteous.
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October 2021 by Audrey Wheat
KJ was very helpful, knowledgeable and professional!
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September 2021 by Wallie Lewis
My experience was satisfying and was quite timely.
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March 2021 by Dan Adams
Slow as a turtle, waited in line 30 minutes for them to not have what I needed
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January 2021 by Audrey Fuller
KJ was very helpful, knowledgeable and professional!
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March 2020 by Street Reaper
It's all good as long as you know what you want. Usually the help or even managers dont know "Technical" answers or exact product lines to use correctly.
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January 2020 by Beverly McMichael
They are very professional and the paint is the best!
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December 2019 by Jeff Wright
Great paint and the people there are very nice
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September 2019 by Brown Mark Alan
Great color match. Like anything done right, it takes a little longer than big box high school help. But it's right, and the quality and knowledge is there
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July 2019 by Martin Santamaria
Great quality
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April 2019 by Lynn Bradshaw
Someone is always right there to help you and prices and quality are both great.
