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August 2023 by Cyndi S.
This location needs someone out at the gas pumps to instruct drivers that can't understand just WHAT the arrows on the ground mean !!!!!
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July 2023 by Toro K.
Was told the tire not repairable. The next tire center down the street did repair it. Self inspected tire confirmed good treads top, outside and inner. I don't recommend this location for flat tire repair.
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July 2023 by Beth C.
If you're just shopping in and don't need assistance, thisis a great place! Just don't expect to get help in all the departments. It won't happen.
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May 2023 by Wendy S.
This review is for the bakery. I ordered a full sheet cake in advance for a work event. I asked for a design straight out of the Sam's Cake Book. The order was nothing abnormal or difficult. Plain white cake, buttercream icing, and the same design in the book. I had someone picking it up who knew what the cake SHOULD look like because I shared a picture of the design. The cake was ordered 3 days before pick up so there was plenty of time to make sure the cake looked nice. When the cake was picked up, it looked like it was decorated 30 minutes beforehand. It was missing details and had a huge split down the middle of the cake where they joined two half sheet cakes. It did not have the flowers on it that were in the book. It looked tacky. When my coworker pointed this out, there was no apology or any attempt to make it right. No discount of any sort was offered despite the complaints of how the cake looked. The cake tasted okay but the icing was gritty. Very disappointed at the lack of care and attention given and will not do business at this bakery again for any special event. I will not recommend to anyone.
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December 2022 by Cathy Surratt
The so called repairmen in the tire/battery department are the laziest, slowest guys ever. Don’t go unless you have a few hours to kill.
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November 2022 by Jill L.
This place is so dirty and disgusting. Corp needs to get in there and get some cleaning done. If and when a Costco comes in to Tyler, I will be out of Sams.
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January 2022 by Scottie R.
This truly is the worst run Sams Club in Texas. The managers, especially the tire manager, are extremely rude. This store is disorganized, and poorly stocked
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September 2021 by Christopher Maddox
Bought a birthday cake there labeled as white cake with white icing. It was in fact chocolate. Talked to bakery manager but she didn't offer replacement or refund. I will never buy anything from bakery again. Way to ruin a party.
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April 2021 by Ron Carter
trying to call bakery for 2 days to check on a cake order no answer so I called main office they cant get anyone in bakery to answer either imagine that .
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April 2021 by Ismael
The worst tire service I have where received. Waited 4 hours.
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March 2021 by Pamela R Anderson
Great pharmacy crew the pharmacy manager Allison was a joy
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September 2020 by Cheryl Barrett
Great customer service and friendly courteous staff
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July 2020 by Kristin Barnhart
I was very disappointed when I shopped today because almost none of your shoppers wore a mask. The sign outside clearly states the mask must be worn in order to shop. I am never even allowed to enter the store unless I dig out my Sam's membership card before I can even walk through the door, therefore I know you could have done a better job.
