Sam's Club Optical Center offers a range of optical services and products, including multiple pairs of glasses and sunglasses. Customers appreciate the friendly and professional staff, especially the manager, who is known for her welcoming attitude and helpful counsel. The staff's friendliness creates a positive experience for many repeat customers, who value the personable service they receive during their visits. However, some customers find the sunglasses prices to be fairly expensive, and express disappointment with the limited customer support after the 60-day return policy. There is also mention of an extended warranty offer that some feel is overpriced for the product. Overall, the Optical Center is recommended for its welcoming staff and quality service, though some note that after-sales support and product pricing could be improved. The business is seen as a good place to purchase glasses, especially for those who value friendly service and personal relationships with the staff. Visitors are encouraged to give the store a try for their optical needs.