-
July 2023 by Myshia Jones
Regions is terrible now!! I’ve been with them for years especially when it was a student checking account …I was supposed to get paid today and my check was not deposited into my account! Contacted this local bank and the bank teller was not helpful at all! She told me I needed to contact my job to see why my funds were not deposited into my account . She said it could be due to the holiday .. But little does she know I also work for a bank and some of my funds from mg check that I have sent to my JOB (bank account) was deposited to the account today so i’m not understanding why the rest of my check was not deposited into my regions account .Really thinking about closing out my accounts they are not helpful at all! I had to contact customer service just to get an answer about my funds !
-
April 2023 by J Mobley
I have always had good interactions with the staff and customer support. They offer me options and opportunities, but don’t push products. I appreciate their service!
-
February 2023 by Juan Miranda
A bit of a service that they give here and for a change they still get annoyed when you come to make a deposit. I think that's why they get paid to give a good service. I don't want to return to this bank or local
-
January 2023 by Tony . M
A bit of a service that they give here and for a change they still get annoyed when you come to make a deposit. I think that's why they get paid to give a good service. I don't want to return to this bank or local
-
January 2023 by Steven Gibbs
The Hawkins Parkway branch has numerous opportunities in regards to their business practices.No signs stating that the branch will be closed on New Years eve. Only a sign showing closure for Monday in observance of New Years day.
-
August 2022 by Michael Stephenson
Very rude and don't want to help. I regret banking here. Never going back!!
-
July 2022 by J Smith
They are inconsistent, was doing ok and now horrible. Wait times are ridiculous, employees don’t want to help. Nobody ever availble..
-
May 2022 by A Shopaholic
Customer service and policy changes off the cuff could use some improvement. Will never bank here.
-
February 2022 by Brody Nicholson
Absolutely slowed bank ever making a simple deposit I’m in the line for 40+ minutes making me late to work with literally only 3 cars in the drive thru??????
-
January 2022 by Mayra Jackson
Tiffany was the BEST and so helpful!!!
-
December 2021 by Eddie S
They answer locally but can’t do anything. You have to go to a branch or wait for over 30 min for anyone to answer the phone from corp. They frequently lockout your online bank account and the Zelle always seems to not work. Not dependable.
-
August 2021 by William Mcdougald
Why is it no one at the branch is answering the phones??? Called countless times today and no answer.
-
July 2021 by Beth Williams
No one ever answers the phone. It’s impossible to talk to anyone it’s so frustrating
-
May 2021 by Jaclyn Lastname
Worst service ever!! Only 1 car in front of me at drive-thru & only 1 lane open. I waited for 25 minutes & NEVER even got to window. I called the lobby 3 times but no answer!!! After 25 min, there were 5 more cars behind me& we were still waiting! I left. That's ridiculous!
-
September 2020 by Holly Thompson
Hawkins in longview in tx has poor customer service.Would not break a dollar for quarter without having an accountDo not bank here!!!!!!!No southern hospitality!!!Its a bank! And you don't have quarters to exchange! Terrible!!!!!!! This is a zero star
