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June 2021 by M Bi
Truly wish I could give them 0 stars. My sister wanted to get her nails done for her birthday so we went in and the guy (didn’t get a name) asked us how we wanted them done so she showed him a picture. Blue nails with a flower and his response was “I can’t do designs” which meant that I now had to pick something else too. So she showed him a different picture which was an ombré with pink, orange, and yellow he said he could do ombré but only with two colors and she had to pick from his list of colors? and I asked him to shorten mine some bc they were too long and he said he only knows how to do one length.. mind you, he’s the one that asked me how long I wanted them… he practically sanded both of our fingers off while sanding our nails, thought I was going to get hit with a nail while he was filing her nails, and was so rough while filing that he slapped me with the nail file… he kept looking at his phone and if he got a message he told us to hold on so he could answer, seemed very distracted. Filed my nails but left pieces hanging from the under side of them. If I didn’t have friends that told me otherwise I’d have sworn off getting my nails done ever again since this was my first time and it sucked… never going to this place again.. I’ve heard great things about VIP in Marshall though so we will try that next timeAlso, did I mention that they charged us $55 each for this?! My grandfather paid for it otherwise I would’ve had quite a bit to say… $110 for some bs…Service: Manicures
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April 2021 by Tameaka Williams
Took my niece in for her birthday to be told to come back in an hour I walked the mall for and 50 minutes and went back to be told to wait more and they don’t know how much longer they got a lot of people so assume that they skipped me after being told to walk the mall for an hour
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March 2021 by Deb C
I got my nails done yesterday afternoon and one of my nails already popped off ?. I spent $40 and tipped. What a waste!
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February 2021 by Henry Trinh
Longview, TexasHello our familiar and potential customers, Pro Top Nails provides variety of services of nails and spa ( we haven't done eyebrows since our employee had an issue of Covid-19)Open time : Mon-Sat : 11:00 AM - 8:00 PM( please do not follow the time on the website, we are following a policy of the mall due to Covid-19, some stores will be closed earlier about an hour).We open at 12:00 AM to 6:00 PM on Sunday." The timeframe of our salon may be changed ( usually closed earlier) due to holidays, or any emergency cases.( We require face masks/shields to enter)~~~~•~~~~Reviewing repliesFor the positive reviews : Thanks for using our services, Pro Top Nails is still trying to improve better day by day to be your most friendly companion. Peace!!!!For the critical reviews: We are sincerely sorry that you guys had bad experiences at our salon, hope you guys would give us a second or last chance to be your reliable nails salon again. We will fix everything up to fit your requirements as best. Peace!!!Hope you all are doing well and staying safe from the pandemic.Pro Top Nails in the Longview mallWelcome <3
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January 2021 by Jai Nic
Excellent job, I love my nails. Great service and very nice
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November 2020 by melissa defur
Friendly service and does a great job on nails! Never a bad experience here!
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October 2020 by Deena Cole
Wonderful people and wonderful service
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September 2020 by Dina Gail
I was cut 3 times and my nails look horrible! The girl was watching a show on her phone the whole time and not paying attention to her job! The girl still charged me $40.00 even tho my nails looked horrible and she had cut me! And i did bleed.
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August 2020 by Dezaray Olmstead
worst nail technicians I have ever experienced! I went straight to another nail shop to have them removed!!!! They cut my fingers with nail files and my my finger tips were left bumpy. my nails weren't even and now I have sores from filing into my skin. The girl at the end just got up walked away on her phone said nothing I was left sitting there not knowing what to do. worst experience ever!!! cuts on my fingers as well!! never use this salon
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August 2020 by Kathy Webb
Very professional and Nice.
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August 2020 by Gypsy Incantata
Super cool technicians! S/O to Gino! ?
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August 2020 by Jason Russell
Nice place
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August 2020 by Nicky M
Excellent ? Jennifer and Tom are the best!
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August 2020 by J. Scott Williams
First time & NOT my last!☆!☆!☆
#all?❤❤
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August 2020 by Barbara Lesnick
Very clean