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April 2024 by David Korrect
Ok fast food
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March 2024 by Pat Green
They were niceParking: It was a lot parking
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March 2024 by chris c
Ordered online. Went and waited 10 minutes in the drive through, only to be told to come inside. Waited in line. Then they couldn’t find my order. Then I had to wait another 20 minutes. Why order online if it’s not ready? Please don’t advertise the online app if it’s worthless.
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March 2024 by Brenda Davis
Drive thru is forever long. Very slow
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March 2024 by Marcia Hutchings
Good customer
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March 2024 by Hernando Martinez
It’s not Chick-Fil-A. But we all know that already.Ordered online, gave plenty of time for order to be fulfilled just to arrive and be told I have to go inside. Once inside they can’t find the order. Once the manager helps the girl at the counter find it, it takes 20 minutes to fulfill it, just to end up doing spicy chicken instead of mild like we ordered.It’s not the first disappointment with Popeyes. We gave it a few chances. But review time came and now it’s time to avoid that establishment.
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March 2024 by Michelle Crocker
I was doing a door dash and the employee asked me to hit confirm on my app before I had the food which started the clock on me and caused me to have a contract violation if I'm late that is against door dash policy and I want y'all to be aware of what's going was doing a door dash and the employee asked me to hit confirm on my app before I had the food which starts the clock on me which causes me to have a contract violation if I'm late that is against door dash policy and I want y'all to be aware of what's going. Employees working Saturday 3/2
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March 2024 by Wade Robinson
Wish I could give them negative stars!
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December 2023 by A Rose Facuiri (Wild Rose)
Tried to order a 12 piece bucket, 6 dark meat, 6 white meat. Was rudely informed that they didn't have 6 of each, and that they would not be cooking any more until they had sold what they had on hand.
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December 2023 by Sharune Beck
A joke, I asked for two things either they were out of what I wanted or it was a wait .. only thing I was able to get was a drink and they charged over 3 for it. You can’t go to the Gilmer Road Popeyes either due to how nasty they have gotten. Need to be run out of LongviewUPDATE 11-27 My mom wanted to go for lunch it take her a while to order whoever was in the window wanted to rush someone on top of being rude. I had to also repeat what my mom wanted and I just told her we could go somewhere else I hope they get shut down you literally have to go all the way to Tyler for decent service I was just as rude back to her because learn how to work and multitask and maybe your job wouldn’t be that hard I have work fast food so I understand to a point, but when you have a nasty and ghetto attitude, I personally don’t care about your feelings
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November 2023 by Aryana P.
If I could do zero stars I would because one doesn't justify how bad this place is. We've been sitting in the drive through for 45 minutes for two chicken legs. When we ordered the food the woman couldn't pay attention for long enough to take our order between talking to someone else. I would be extremely surprised if this place doesn't close in less than a year.
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November 2023 by Joe Pool
We got the 8 piece family meal and the new habanero wings. There were only 7 pieces precooked, but the next batch only took a few minutes. Everything was hot and delicious. The habanero wings were about as spicy as hot fries (not hot).
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November 2023 by Patty C.
Paid food through Yelp. They said they didn't receive order so asked for refund and they refused to showed my receipt . No food no money and extremely rude staff. Contacted corporate office and they said it was up to the franchisee to refund. How is that possible where they said they couldn't give me food bcuz no order in System and still keep my money? How many people have they done this to I wonder. It's not even a 1 worthy.
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November 2023 by Cris Hudson
A two is probably what this place deserves..Lady taking orders was obviously stressed. Rude .it was 11:30 am. She wasn't pleasant or friendly. I ordered 5chicken tenders combo. She gave me 3and no receipt. Chicken was small and taste less. Green beans as well .. WILL NOT BE EATING HERE AGAIN!! Well, fast forward 4yrs.. went thru Drive thru. Not sure of the reason. One car in front of me. Miscommunication, between me and the person taking order. Mac and Cheese, is Delicious!! Along with red beans and rice...
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November 2023 by jamal d
Service here is the WORST I have experienced at any restaurant! Went to drive thru its 810pm and waited for my order to be taken...nothing. 10min passed I called the store multiple times no answer. So I pull up to window someone is there. No one comes to window. I call again some answers and says they close at 11pm and hangs up. I call multiple times and no one answers. This store has poor service and management. PLEASE DONT GO HERE EVER AGAIN.