“Friendly and helpful. I had a painless experience and all the help I needed to change from my long time Tracfone service to an iPhone. I’m not tech savvy and it would have taken me forever without Laseja’s help and expertise.”
“Shauna is the new manager at this location and she's totally awesome. She will try and take care of your problem quick and fast. I was told that my mom needed a new ? instead Shauna quickly told me and had shown me a quick trouble shooting tip. I really appreciated her for that. Definitely will be going back. Also I dreaded getting a new ? instead all I needed was a new memory card, again thanks Shauna because I like my old phone.”
9AM - 8PM
109 W Loop 281, Longview“We walked in and was immediately helped by a very professional and knowledgeable employee named Michael . He was very helpful with every question we had and knew the technical answer to all. He was very knowledgeable on all the new devices and was instrumental in helping provide us with just what all we needed! He made it as painless as it could be. Just want to make sure he is recognized for his professionalism!”
“The best experience myself and my wife ever had at any cell phone store. Everyone at this store took extra time and understanding as our expertise of cell phones is very limited. They were so kind and helpful to our needs. Five stars to all of these employees. Will definitely recommend this store to our friends.”
9AM - 8PM
2306 Gilmer Rd, Longview“I went into this location with what I thought should have been a simple fix but was extremely difficult. I believe his name was Dalton he was the only one in the store at the time but was very calm and works extremely well under pressure. It took 2 hours (not his fault I can't remember my password) but he was very patient and was dedicated to making sure I left with a working device since the last store didn't. If I could give 10 stars I would great customer service is hard to find these days. At&t take care of him or I will come recruit him..lol”
9 AM - 9 PM
301 W Loop 281, Longview“Collin is a world class customer service representative. He willfully helped me move my parents from AT&T to my Verizon plan so they would have signal. He transferred their original phone numbers, data, contacts and tons of pictures. We were completely broomed out of the 4th st location, and never made it past the doormat. He is my new "phone guy" for me and my 70yr old mother. He never hesitated. 1 in four people is over 65..We need more Colllins to help navigate changing technology.”
10AM - 8PM
409 W Loop 281 STE 100, Longview“Amber and Daniel are awesome. They are all about customer service and helping people. Amber took the time necessary to explain plans and discuss my options. Outstanding experience!!!5 Stars!!!”
“They are polite and although I am not a customer I visit them for a homeboad older lady that I help because she can't. They have never disappointed me and I would recommend them to anyone. They have a very knowledgable tea m. They are quick and polite. Exceptional service.”
“Araceli was extremely helpful. I came for a very specific device and she was able to get me exactly what I needed. Nothing more and nothing less. Thanks Araceli for helping me.”