“Many thanks to Tyllah for helping me with an online order made difficult by the insurance hoops I needed to jump through. Tyllah patiently worked with me via email and phone over many days in order to make sure I could order what I needed. I’ve been monumentally disappointed by the lack of customer service – or even just plain lack of good manners – that so many companies allow their employees to display. Tyllah renewed my faith in humanity. Thank you so much, Tyllah!”
“Great service! I was running late as usual and I called ahead to see if they had what I needed in stock. Kylee answered and had a great attitude and was very helpful and understanding. Once I arrived Courtnie greeted me at the door with a smile. Emily and Emery had everything I needed ready at the counter and were so sweet as usual. 10/10 recommend always shopping with these ladies! Awesome hospitality.”
“I worked in a drs office for 5 years and only used MED SHOP because they always were the best to handle all the patients issues. Well Now I am the patient and they have gone above and beyond for me. Thank you for coming to pu my lift so you could install it for me. You are the best!”
“I was thrilled to see Carlos with my new POC! I was astonished and happy that it arrived so quickly. Carlos was fantastic - his personality and product knowledge was impressive. He and Lincare made my day - I even asked Carlos if I could give him a hug I was so happy with him and Lincare's quick turnaround on my Poc! Thanks for such great customer service and a job well done!!!???”
1 - 4PM 9AM - 12PM
1014 McCann Rd, Longview“The bad reviews gave me pause, but I had a different experience. It took a while for them to contact me but perhaps there was a reason (insurance). I don’t know, but when I went to the office, Meghan explained everything to me about my cpap machine. She was very helpful and informative. I felt like I had great service and feel like I’m going to be well taken care of. We’ll see, but in my experience, I was very pleased.”
“Arthur quickly arrived to service my oxygen machine. He ended up trading it for another machine while giving me tips on how to use the machine correctly. He was very polite and pleasant.”