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October 2024 by Post Pisces
Got my oil changed here. Service was fine, but when I got back in my car, there was oil/grease all over my steering wheel, drivers side door, and gear shift :( UPDATE: the service was not fine. Oil was overfilled past where the dipstick can even read on a cold engine, so you can imagine how high the oil pressure would get on a hot engine. Went back the next day and they drained some oil. Didn't charge me for round two, so at least there's that. Still, I can't in good conscience recommend this shop.
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October 2024 by melissa ormand
Well on September 13, 2024, I came here get headlight change out for I could get my mom's car legal. Made me wait all day. Never change my headlight out.
I didn't get my mom's car legal. This how treat Disabled person. It's was only 30 minutes job. I got someone else do it at my house. I will never come back. Very dissatisfied.
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October 2024 by Solo Johnson
Great service
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September 2024 by Brandi Lynch
Family and Honest
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August 2024 by Andrea
I’m new to the area, I called 9 places and none of them had a BMW filter. Kwik car had one, got me in and out fast! I highly recommend them.
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July 2024 by Gerry Wakeland
Kwik Kar in Longview is the very best! They do what they say they're going to do when they say they're going to do it. Their prices are the best around. They have the best customer service. They are honest to a fault. Professional and courteous. You couldn't ask for more. I wouldn't dream of taking my car anywhere else.
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January 2024 by ronnie Wilson
I went there today because I was in longview and need to get a oil change and fuel filter on my 23 half ton chevy diesel. I have had it changed before in my hometown of Hughes Springs for $89 I like to fell out when he said $237. I ask him what in the hell was so high. He said I have to pay for this place it ain't free. I didn't expect I would have to make 2 months payments. This was way high. He said I wouldn't find a cheaper place in longview. I told him I wouldn't be looking anymore in longview. Rediclous!!!!
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January 2024 by Gage Allen
Called like 20 times phone hangs up immediately after ringing three times been trying to get a hold of them all day I guess they have disconnected their phones
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November 2023 by Karen Blalock
Excellent. Prompt, friendly service.
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November 2023 by Maria Pichardo
I really liked the service
what did they do to my car
a Tuneup,
very serious and responsible"
I really recommend them"
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September 2023 by Richard Thurston
I thought to finally take the time to write a review about my experience with this shop. Not a good one!! I am new to the area and was thinking how hard can it be to change the oil and transmission fluid? I took my car in thinking it shouldn't take to long, boy was I wrong! After an hour or so I heard an employee say he had a problem with the transmission pan? The gentleman doing the work had never done one come to find out, not something you want to hear. In the process he sheared a bolt off and bent up the pan. No one says a word to me as I see them scrambling around, making calls to find a tap to get the bolt out. We are going on about two hours now in which the gentleman doing the work tells me he's been on the job for a couple of days with no experience. While I paiently wait taking close to four hours being I arrived about one and finally was given my car back as they were closing around five. I'm thinking stuff happens and as long as the problem was taken care of I'm good to go. The next day I noticed transmission fluid all over my carport. I call them back to let them know, was told bring it in, we will take care of it. The next day about one I headed over there. Another close to four hours of waiting while they try a correct the mess they created. It's Thursday. I leave around five and head home. I get up in the morning to check it and notice fluid still seaping around the pan. I know what I'm looking at after working in a fabrication plant building machinery for twenty years. I call back on Friday to let them know, their not happy campers. They put it up on a rack and play around awhile then ask me to take a look. It appeared to have been wiped down and looked fairly clean. I head home its Friday. I check it repeatedly over the weekend and keep getting fluid off the bottom of the pan. I call Monday and tell them, the owner hangs up on me and I head down there. I give them the keys to the car to have another look. About maybe five minutes or less he walks in with a business card and some grease on one of the corners, tells me its not tyranny fluid and he's done with me!!! I keep checking it and finding fluid on the pan every day as well as fluid on the ground. I end up taking it to two different mechanics both confirming that's its leaking and the bolts were loose and appeared to be tapped in at an angle. I wait a few weeks and take it to a third mechanics, I'm told it appears to have possibly sealed itself over time and the seaping is very limited at this point. To keep an eye on it by checking the fluid periodically and it would probably be ok. At this point taking them to small claims court and wasting more of my time, literally hours and hours and expenses in doing so not worth my time.Take it for what it's worth, I never had a business hang up on me and tell me their done with me after their incompetence in performing a simple enough task! Really!!Avoid like the plaque!In reviewing other reviews I see where the owner lied directly to the customer. This is exactly what happened to me. After the damage occurred the owner tells me that employee is gone. Fired him, he says, not sure what he's thinking because I'm in there trying to have them fix the screw up and the guy is working on cars? Like I can't see!! What the!! How stupid can you be!! I don't think the employee should be fired. He should be trained before he is allowed to take on a job he has no clue what he's doing. It's the OWNER'S responsibility. To top it off the owners son jumps on his motorcycle as soon as he sees me pulling in on Monday, my fourth trip to have them fix it. Supposedly he was the one that fixed it the second time around. Told me he had years of experience, not to worry!! I'm sure maybe he has a lot of time performing his job without issues! All being said, I get it we all at times have had situations were it might not have gone as expected. When dealing with the public providing a service that you or an employee is trained to do and it'
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August 2023 by Jennifer York
Amazing people own this and are honest and fair. I'll be back. Thank you Mr. Kevin and crew!
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July 2023 by Richard T.
I wrote a long review as to the incompetence of this particular place of business, not sure where it posted when trying to review it keeps taking me to Facebook, Im not on social media. My suggestion is to take the negative reviews seriously. I have never in my life dealt with such rudeness after shearing bolt off tranny pan bending it up and never fixing the problem after four trips in to have them correct the problem they created. Hanging up on me on the phone and telling me they are done with me. I took my car to three mechanics to confirm after my visit with them, even though I could see it was leaking tranny fluid and was checking it daily with pictures to verify and mechanics report to confirm. Hanging up on customers, telling them you're done with them after four trips giving them a chance to correct their screwup is unacceptable. My original review is out there, hopefully easy to find. Do yourself a favor and avoid this place like the plague, the worst I have ever dealt with. How they stay in business is the million dollar question!!
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June 2023 by Casey Cade
Blew up the motor in my car by over filling it. Had to sue them and we settled out of court. Took me 760+ days to be made whole. Owner lied under oath.
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April 2023 by juan maestas
They were very professional. Very quick. Friendly, very well priced.
