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February 2024 by Daniel Lillis
Nice watches.
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February 2024 by Ken Calhoun
I bought my wife's wedding ring at the Kay's jewelry store in Beaumont Texas 21 years ago. Since that time I have bought her an emerald set, a ruby set, a sapphire set (each set was a necklace, ring and earrings), and a pearl necklace, all from Kay's jewelry. I have shopped not only in the Beaumont store but also in Tyler. I have always found the sales people to be knowledgeable, friendly, and helpful without being "pushy". This was my first purchase from the Longview store, but it was an equally pleasant experience. I don't even consider shipping anywhere else.
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January 2024 by Sherri Hearrell
The lady we were talking to never gave us her name, if she did I don't remember, but she was very sweet and accommodating, Hope to be able to see her again, will continue to go there from now on.
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October 2023 by Mark Garvin
Huge sele
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December 2022 by Donna T.
I purchased a necklace from the Disney CoCo collection at Kay Jewelers. I wore the necklace for the first time and it broke. I was wearing the necklace during a drive. The necklace was not under any stress. I decided to go to the Kay Jewelers in Longview TX on McCann Rd. I spoke with Brady McFarlin. I explained the situation and his response to me was the necklace was not made for durability. I asked it was made for and he told me to look pretty. I am very disappointed in the product and even more by the customer service!
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September 2022 by Q. Vinson
The customer service experience was outstanding. I suggest you asked for Bradie when you get ready to make your next jewelry purchase. He will go out of his way to make sure that you are happy and taken care of.
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August 2022 by Be Thankful & Humble
I love this store, the prices are great, and the staff is always nice & helpful ❤️❤️❤️❣️
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May 2022 by Leandrea Wadford
Had to go in the store for a graduation gift. The sales representative was knowledgeable and answered all of our questions about engraving.
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April 2022 by Be Humble & Thankful
I love this store, the prices are great, and the staff is always nice & helpful ❤️❤️❤️❣️
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March 2022 by devyn Collins
Great customer service and not as expensive as you would think. I got a ring walk out the door for under 200 with lifetime warranty
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March 2022 by Dev Mouirguies
Absolutely loved the customer service and the prices were more reasonable than i thought!!!
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February 2022 by Jerome Jordan
Great, able to get just what I needed with super nice help. .... Thanks to young man that done a great job
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February 2022 by Yvetta Porter
The staff very polite and friendly. Love the jewerly very good quality
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December 2021 by Richard Eubanks
Aways best service and extremely friendly, haven't bought jewelry anywhere else in 10 years.
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November 2021 by Teresa Bullard
Very friendly and very helpful plus fast service