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February 2025 by Anji Beck
I have had a great experience each time I've visited.
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February 2025 by Taylor Tendrup
All technicians i have experienced at the east loop location in longview have been polite, knowledgeable, and helpful. They are fast and efficient. Miss Olivia was very sweet when she helped me with prior information over the phone.
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February 2025 by Pam Granzin
Lots of upselling. Expensive. Would find a coupon before going again!
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January 2025 by Keonna Ayegbo
Tom was very rude today. He was saying things about me and didn't know I had my window down and could hear him. Very unprofessional!
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January 2025 by Corey
My car is lowered 2". I went here ( loop 281 in longview) for an oil change and while being directed into the bay the car hit the toe board around the pit. It broke the splitter. It was already minorly chipped, but it broke off a chunk way bigger than there was. Instead of fixing it, they claimed it was already broken and denied responsibility for it. The guy directing me in shouldve seen it and told me, but nothing was said until I saw it at my next stop. Valvoline claimed they would get back with me in 2 days but after a week I had to call them just to be told they aren't gonna do anything about it. so be warned. One photo is from the week before when I put it up for sale on FB, other photo is after leaving their place. Photos aren't doctored, just cropped
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January 2025 by Afzal Batliwala (Affy)
Brock is the best men to help
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January 2025 by Dominique Hodge
The mechanics were super helpful and got me going.
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December 2024 by Joey O'Dowd
Fast and friendly service.
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December 2024 by monica Davis
Great customer service, and everyone was very polite. I would definitely recommend everyone give them a try.
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December 2024 by Jay Freguson
Very knowledgeable staff
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December 2024 by Darren Kochen
Matthew made sure I knew what they were doing every step of the way plus he asked me questions about discounts that I would not have thought to ask to make sure that I was taken care of.
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November 2024 by Linda Taylor
I waited more than 30 min, when it was my time to pull in, I was told to move into a longer line because someone had been waiting longer, when I refuse the manager refuse to service me. I will NEVER return.
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November 2024 by Janice Dooley
Will never use you all again, changed my oil and left me with a busted oil pan and then only paid half of what I paid to have it fixed!! Very disappointed with this place!!
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November 2024 by Alex Kelley
Ryan was awesome - kudos to him and the team. I won’t hesitate to return here
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November 2024 by Keith Haney
Fast, friendly service. I can always count on the Valvoline employees to be professional, courteous, and knowledgeable. If they do not know the answer to a question, they defer to someone who does. I take all of my vehicles to Valvoline Instant Oil Change.
