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February 2024 by jamal d
Nice people but $$$
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February 2024 by John Berg-Ridenour
Very professional and did a great job.
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January 2024 by CYCLONE.POWER.TECHNOLOGIES ENGINES
Fast courteous knowledgeable
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January 2024 by Gary Kruse
Great place to get work on your vehicle. We have been using them for years and always had things done properly. Never had any problems with them
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January 2024 by brandy leigh
They were very courteous and extremely professional. Although they were busy, I was able to get in and out in no time at all! I will definitely be back!
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January 2024 by Obioma-Augustine Nwulu
Courteous staff
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January 2024 by Tony Borens
The guy's did the repairs that I asked for along with changing the motor oil. Chris gave me exception service and yes I'll recommend Firestone to friends.
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December 2023 by Randy Berry
Very professional store!!
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November 2023 by TT Smiley
Thank you Firestone in Longview! My husband and I were traveling back to El Paso on Saturday. We started having a rear tire issue. He dropped in around 6 p.m. Your tech quick found the issue and we are grateful for your service and workmanship! Thank you!
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September 2023 by Annika M.
I scheduled and Appointment for this morning, realizing I wouldn't be able to make that appointment I rescheduled it with enough time. (For reference my appointment was at 9am and switched it to 1 pm) I got a call for my original appointment saying "just bring the car and drop it off" to which i replied I wouldn't be able to do so and I also live 40+ minutes away. He then talked to me in a degrading tone saying "I wouldn't have time for that, this is why I'm calling you" I told him to cancel the appointment. I understand your busy and frustrated but there's no reason to be rude and disrespectful. And Lewis is the person I spoke too. I came inside and told me he was the person who spoke to me on the phone,(while he was on the phone playing games) and then told me again they couldn't take me but he could take the man behind me.
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August 2023 by Jamye Vidrine
Luis gets 10 Stars! He was super Professional and went Above and Beyond for us. Mad Respect to Luis and his Firestone team. Thank You Luis!!
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July 2023 by Guy Prins
I can usually get service when I need it. The technicians are knowledgeable. My only issue was getting my wishes to the technician.
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June 2023 by Brandon G.
This place is ridiculously overpriced. $163 for a synthetic oil change, on a 4 cylinder engine, when a Walmart charges $55 for the same service. $269 for a tire that discount tire charges $149 for. How is this place still in business?
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May 2023 by Albastine S.
Insanely priced. Labor and parts were outrageous. Replacing a coil pack shouldn't cost $357. The most expensive coil pack I found was $105. I have no idea where they got $285 a coil pack.
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March 2023 by B. F. Tharp
They don't know how to drive a vehicle with a manual transmission. They burned up the clutch in my truck. Chris said a manager would contact me but no one ever did.Service: Tires
